Public Storage - Phoenix - 4725 N 43rd Ave

On site manager Ashley is amazing and...

On site manager Ashley is amazing and the nicest person ever!!!

the Ashley's were awesome!

It was fast friendly and the Ashley's really cared about my needs. They covered items I didn't even think about and made sure I was ready to start moving stuff in less than 15. And with the concern of Covid everything was contactless and simple and they even had a lock waiting for me in my unit. They really thought of everything!

Rude worker nice place

The lady was mean and rude but the actual place is nice.

Cheyenne was very helpful in getting me...

Cheyenne was very helpful in getting me through the process quickly and very friendly.

Easy to work with

Super nice and easy to work with very helpful and made me stress less

Great Storage Solution

I love how close to my campus it was and they were very relaxed and reliable for my storage needs. Now we wait for my next apartment!

Very please with the people who work...

Very please with the people who work there very helpful and pleasant. If i had to recommend that needed storage let them know this they would feel the same way i do .

inside

I do enjoy the fact that the units are indoors and climate controlled however the hours to access the units i dont care for since I work odd hours and sometimes can only go to mynunit at night. And the app used to access the gates dont work at least for me.

43rd Ave just south of Camelback Public Storage

I have to say I rarely even leave reviews and already did when I finished with everything in the office but for another website. But for someone who needed to find a storage unit for not only a good price but fast and wanted it clean and easily accessible I have to say I think I hit the jackpot. Not only did I get a great price online but was able to reserve without having to put any money down and the staff was friendly and helpful and the facilities were clean. Really the ONLY thing I could complain about but really isn't that big of a deal is the fact that they don't mention you HAVE to buy a cyclindrical lock for your door, something they said you could only buy there. Wish I knew that but $20 is not that bad.

insurance

storing here is great except for the fact that i do not like that we're required to have insurance on the unit, if i want to accept the risk of something happening to my stuff than i should be able to and not be pushed to spend an extra $15 a month for something i didn't even want to get in the first place

It is an organized and I think the...

It is an organized and I think the rules and policy of the storage is pretty much secured by us or the customer as well as the place of our staff inside the storage building. .

Relieved that we found you.

Your place on 43rd Avenue and Camelback is very clean and very accessible. The other storage place we went to didn't try to help us in any way, where as the individual that greeted us at Public Storage, made us feel very welcome and important. We will definitely come back here if we ever need a storage facility again. Thank you.

Friendly and super easy set up

Greeted immediately as I walked into the office. Told Anna I was interested in a 5'x5' unit and she offered to show me the unit to ensure it could store all my belongings. After I saw it, went into the office to set everything up (I already had reserved the unit) and she went step by step and explained everything thoroughly and made the set-up super easy. Everything went smooth and got all my belongings in. Anna was top notch, friendly, knowledgeable and awesome. Greatly appreciated...

The customer service was amazing and...

The customer service was amazing and East process and I felt like my items were going to be secure in that unit the cameras and everything were just on point easy to work with just an overall good experience and I would recommend it to many

Public Storage is a Pleasure

My experience with public storage was informative and thoughtful. I am new with this process and the employees took the time to explain how everything works and suggested the best locks and insurance for my needs. I was even called ahead of time if I'd like to move my reservation up so I had a better chance at getting the right storage unit I needed. Overall, my experience with Public Storage is a pleasure.

We just rented a 10 x 10 unit last...

We just rented a 10 x 10 unit last weekend. We attempted to make a delivery around 8PM last Sunday only to find a sign on the gate that it was broken, and would be locked at 6PM. Haven driven across town, that was extreme;y frustrating. There were others there as well wanting access, so I'm sure it impacted several people. I later heard it had been that way for a few days(and may still be). With hundreds of rental clients at your location, I would expect the facility to leave the gates open until 9PM as listed, and inconvenience (1) office person to lock them up at that time, in lieu of closing them at 6PM when the office closes and leaving the rental customer with the problem. I left a voicemail that night requesting a call back........never rec'd one. Disappointing service!

I was in need of a place to store my...

I was in need of a place to store my belongings. I made a big change in my life which was moving across country and starting all over again. All things were not in place and I needed to place things away for a short while. Well public storage came to mind. I searched and found one of your locations and that's all she wrote. It gave me freedom and peace of mind to search for a place to live. It was a relief and a big aid to my mobility to accomplish my tasks at hand.

Staff was friendly and helpful

Staff was friendly and helpful. Units clean and security good.

Happy with the service I received

Happy with the service I received

Thank you Public Storage

Getting the unit was very fast and easy. Customer service was awesome even though there were a lot of other customers in the place. Also, had all the supplies on hand made the move in seamless. I would definitely recommend Public Storage and would definitely use them again.