Prime Storage - Phoenix E. Indian School Road

So far so good.

Compared to the last one, so far so good.

5 Star customer service!!!

Office staff was very friendly and welcoming!

Kind ad friendly

Staff was kind and very helpful and paperwork was quick and t the point and facility is clean. Overall great company

Easy process.I would recommend to all my families and friends

Representative was very helpful and was able to get me the price that fits my budget.Very friendly listen to what I needed and got me in.Happy customer hereЁЯШЙ

Friendly staff and opening the storage room was very quick and easy.

Wish there were more services available for example vending machines and more bathrooms.

Pretty good place for storage

I think that the storage space is really nice for what I was needing. Seems to be well secured and in a decent location. It was very easy to access

Prime storage is great and will provide you with the space you need!

Prime Storage helped us get a unit very easily! They called multiple times to insure our move in date was set and that the price is correct.

Excellent overall compared to others

I reserved and rented 100% online. No trouble at all. Went to see exactly how to get to unit and he thoroughly explain where it was and which elevator was closest. I got my gate code and it didn't work initially. Just a small computer fix and it worked.

Friendly

The staff was very helpful as well as super friendly very clean would recommend this facility to friend and family

GO TEAM

GREAT SERVICE VERY CLEAN UNITS .

All great

Thanks. The storage is super clean, great costumer service рџ‘Њ

Get a professional manager

Upon going to Prime I was met by a lady named Pam that was very courteous, efficient and professional. I thought surely she was the Manager! Upon meeting the real female manager; I noticed her obvious disdain for an elderly customer that had mental issues. That was after she was done goofing off with a male counter part. I was shown by another customer that this manager went into my storage unit on two different occasions! My unit was paid up to date. There was nothing in that unit illegal or illicit. Persian rugs, speakers etc. being an Army veteran I have had several storage units. I called upper management, and they were very complacent. No problem I moved.

Great safe place to store your belongings

Great customer service clean facility

Great Service

They were kind and accommodating. All my questions were answered and they helped me with all my concerns. I went there and a kind gentleman helped me find my locker and helped me buy a lock. I appreciate the great customer service.

My code did not work after the second time

I could not get into my unit on the second day and my third try because the code was not recognized. It was very frustrating and I had to wait for other people to open the doors so I could get in on their code.

Great service

When I arrived I had already had a unit reserved which was listed as first month free, but when Pam looked at the unit in the system it wasn't listed as being available for first month free, she did a great job at finding a unit that did qualify and she was extremely nice and knowledgeable. The facility was very clean, especially for someone used to the dust and grime that comes from outdoor storage units

Great experience

Bertha made it so easy for us. She was very kind and helpful, explained everything.

Rented 10x10

Pam was helpful, the storage 10x10 very clean. Accesible next to elevator.

Pamela at Prime Storage was very helpful and quick!

Pamela was kind and made the process very quick and simple! She is wonderful!!

Easy load-in, access and the "residents" were quite friendly too!

Arrived at 6 a.m. to load-in before it got "hot" (already 88 degrees) and was greeted by a several facility "residents." ALl were friendly and one offered to help us move-in "for a small fee." We declined. Place was abuzz with activity. Many people just waking up it seems. Had no issues getting up the elevator and to our storage space. It was clean (as were the halls) and we quickly filled it up. Didn't need the offered help either! Grabbed a cup of coffee at the shop next door, and hit the road. Good overall experience--clean, easy and reasonably priced ($100 less for same space 10 miles away), despite all the "residents" coming and going. PS: Pam was super helpful at registration.