Central Self Storage - Glendale

So helpful!

The woman at the counter handled rush of customers so professionally that it made me feel very comfortable. The facility was well maintained and the customer service was great!

Difficult to Reach

Difficult to reach by phone, fax or e-mail. I tried all methods to provide documentation fax not sent, e-mail returned undeliverable. The only option is go into office or wait for return call. I will move my belonging as soon as possible. I like to reach someone when I need to.

Super Office attendants

Great price. Front office people are awesome!

Great on site managment

Christina is amazing and very helpful

Was nicer & more convenient than expected. Competitive pricing.

We're happy we found this place.

Price's are cheap

Price's are very reasonable and the manager Is very nice.

Christina was so friendly and helpful

The unit is easy to access and very clean

Pretty Good

I've rented a space for my small trailer for 5 months, an open utility trailer. Rate was great. Service people friendly. My only misgiving was finding my trailer full of garbage when I went to get it to move it to my school. They do have a dumpster on site, which made it easy to clean. I just found it odd that someone had dumped garbage in my trailer and felt management might have noticed it and put it in the dumpster.

Great!

This is a decent storage facility which has excellent value for the price per square foot. My only criticisms would be that there is only one (freight) elevator to get to the upper level and a there's currently a shortage of push carts for customer use. Gary who checked me in was friendly and helpful.

Not what I expected

There is ONE elevator for the whole unit, none of the fans work in the climate controlled building. This place has no carts or trolleys. I would have been better off getting an outdoor unit on the bottom floor.

Close by, but extra costs

Overall Central Self Storage was good. I was able to move in the day I went in and looked at the unit. However, I was upset that they did not have a first month free/ first month $1 availability, because I moved in on the 18th of April, and will be moving out August 9th: this means I will be in the unit less than 4 months, but I am being charged for 5 different months. First month was discounted, but still frustrating how they are getting so much extra money out of users (not to mention your typical lock and admin fee at all storage facilities). Also, my unit is large enough for cars, and when I went in the unit for the first time there was oil still present and lots of small, black charcoal like pieces everywhere. Overall cleanliness of facility was fine, but the unit got black smudges all over some of my belongings and could have at least been swept out. Facility was completely gated and walled/fenced though so that was great! Location very close by for me as well and easy to get to.

Storage unit

Good customer service, good promotions, could be a little more affordable for being on the second floor

Very helpful and polite...easy going

Would let everyone I know how helpful and nice the staff was, especially teresa

Great customer service

Teresa (the manager) was extremely helpful!!

Affordable

Customer service was on point. I was able to get into a spot right away and she helped to show me where to go to get there.

Helpful & Nice

They we're friendly & nice & helped us with all out needs.

Paperwork didn't go so smoothly

So I reserved my storage unit online when I got to the facility that storage unit wasn't available but the agent at the desk didn't find that out until he had already checked me in so he had to go back and check me into another unit a bigger unit which we miscommunicated and I thought was I was going to get at the price I made the reservation turns out I actually ended up paying a lot more for a storage unit which was out of my budget and that was a little disappointing other than that I like the facility I like the cleanliness and it looks like a very secure place to keep my things

Property Has Issues

Their 'temporary hours' are that the office is closed 3 days a week, and no one to resolve problems. The elevator is broken, again, so you have to haul up and down the stairs. Their 'climate controlled' is evaporative coolers, several of which are not working. There are signs posted inside the building 'Security Cameras in Use' but there are no security cameras inside the building.

they are so kind, helpful, friendly and professional.

I'm so happy I found them, convient, safe, clean and well managed.

Good customer service

Try there best to please ever Customer