Extra Space Storage - 3728 - Houston - Richey Rd

Clean, updated, accessible, useful

Great facility. Easy access with an app that actually works. Everything is clean and new. Carts always available and never lines at the elevator.

Awesome customer service

I met with the manager Austin,who was very detailed in explaining everything.I was very at ease,knowing my belongings would be safe and secure.

Nice Experience

The on site manager Austin was very nice and helpful and help me choose one that was good for me .

clean and convenient storage unit

I like the fact that there are cameras on the property. They also have dollies to help move your things quicker. The place is fairly clean compared to other storages in the area. I only did not like not being able to see the unit before moving in and not able to look at the map of where the empty units were located first. I am use to that kind of service when renting. I rented a climate controll space from them. Better pricing online.

Great location

Easy and quick experience. Great customer service.

For the price you can't really complain too much

It's OK, nothing really Fancy or special that stands out

Quick

Due to Covid 19..I hated having to stand outside & communicate .I was the only person there so I didn't get it .I couldn't use the bathroom..I did everything on line as I was asked to .I finally got moved in .The guy I called was sweet and quick to get me a unit .it was when I arrived that my experience was not good

Cannot beat the price for a clean facility with 24 hr access!

I have never felt this safe at a storage facility. I work crazy hours and usually won't make it until late at night, and not once have I ever felt nervous or scared. There's plenty of light and cameras, and property is very clean and well maintained.

Fast and Clean

Loooove this storage, they have great deals, and excellent customer service. Storage super clean and I was checked in very fast and easy. I recommend any and EVERYONE to go here for a safe and clean storage!!!!!

Wonderful

This place was so great and easy to move around. The staff was wonderful,

Great

The p;ace is very clean and the staff are very helpful.

Great location, price and unit

Staff was very friendly, and helpful. Great pricing for unit size. Very clean property and a good location.

Nice place

Would recommend to have some more Ollie's dollies.

Great customer service. Very courteous and knowledgeable.

Very easy move-in.

The customer service guy was so very helpful, knowledgeable, friendly, and all awesome. I have already recommended this facility to my friends. They are planning to get a space there also. I'm very happy with my selection of storage spaces...

I really like the facility. The lighting is very bright and clean.

The day I moved in Scott was very pleasant and helpful. The facility is very well maintained and bright lighting all around. I was in my storage and I did not put my lock on the door properly, I received an urgent message from the office. The office was closed so I went to my storage opened it and closed it not knowing that the position of the lock was the issue so when I called back the next day I was told that they noticed that I was in and corrected the locks position on the door. I am so appreciative and very impressed. I highly recommend this facility.

i am very pleased with the service I received from Scott and the location of my unit is perfect b

Slightly less than competitors, clean facility, many cameras for security, helpful staff. Overall recommend.

The staff is friendly, and efficient.

So far everything has been excellent. Zero regrets with this choice.