Public Storage - Fort Worth - 1001 W Beach Street

Bare minimum

It was just ok. Custom service could have been better as well as the upfront pricing. I don't appreciate the bait and switch fees. A bit underhanded.

This place was very helpful and without...

This place was very helpful and without hassle love you public storage.

Great manager

The manager is great and helpful. In 100 degree weather she walked me to the storage unit showed it to me and walked me through all the steps in the heat. She was very helpful and nice.

Quick registration!

Quick registration!

Last minute storage needs

I was looking for a storage facility at the last minute due to a recent move. I was so surprised how fast and easy it was! I spoke with Aracely on the phone and she expertly answered all my questions and helped to arrange renting a storage unit. It took like ten minutes at most. As a bonus, I was lucky enough to sign up during a summer promotion so it cost me far less than I expected! When I arrived at the Public Storage location a few minutes later, I met with Kathy who walked me through the sign up process. She was very knowledgeable and helpful. She made sure I got a chance to see the different units so I could make the best decision for my storage needs. Finally, I really like the online access and management for my storage unit; it is so simple and convenient. Would prefer an app, but the website is easy to use regardless so it's not a big deal.

Had a decent check-in

Had a decent check-in, met the manager for a second, then she let a fill-in rep take over. On the day of our move in, had another fill-in employee finish the paperwork. Seems to run itself, not sure on crime, but heard gunshots on both check-in and move-in days.

Courtney & Brandy was awesome really got a big unit for a small price..thank u guys soo much!!??

It was real clean and BRANDY shes really nice and helps you a lot... totally would rent there one more time ??

Lillian was awesome. We came cloae to closing time. But it did not matter. She. Was friendly crazy nice......she needs. Raise... Christi and Marty

Lillian did a great job of introducing me to public storage. I'm a first time user and she answered all of my questions professionally and was very polite. She is an asset to your company.

Lillian was great! Very informative of the services they provide. Was easy, in got my space, and out. Property is very clean and well kept. Would recommend! The reservationist just need to disclose the other fees.

Excellent

The property manager at Public Storage on Beach Street is very polite and well mannered, the property is always clean when I go to my storage place. Thanks Mrs. Lillian for your courtesy and patience. You Rock! ?

Great customer service

Awesome Service was very satisfied.thank you

Clean, efficient, and excellent customer service.

The staff is very friendly, great customer service, and the units are kept clean and monitored for locks.

Excellent..

I really enjoyed the employee's. They helped with everything I needed help with.

So fast and easy

Girls in the office make sure you have the space you need for the lowest price.