Public Storage - Fort Washington - 9200 Livingston Road

My unit has only lights from hallways

My unit has only lights from hallways . Also 2pieces of sheetrock missing from ceiling of my unit. I was later told that lights were off in the row of my unit..??

The facilty looks great and the pricing...

The facilty looks great and the pricing was great The manager was nice thanks

Great

Excellent customer service

Tierny provided excellent costumer service skills from the confirmation phone call to the very end. I appreciate her profound knowledge of her job and ability to make the costumer feel comfortable.

Tierney was very quick and efficient. You can tell she's passionate about meeting her customers' needs. My family and I are very happy to do business with this location. Thank you for a very positive experience!

I would like to thank Tierney for being the most hospitable, accommodating and courteous Public Storage associate! She so graciously took the time to perfectly explain and go through the best options for my storage needs all with a genuine smile on her face. Tierney walked with me to the unit asking relevant questions and explained how I could fit all of my furniture in the unit.. She is extremely friendly and funny! She is well versed on Public Storage policies and is most definitely an asset to the corporation! Thanks for the amazing service you provide for customers!

The Customer Service I received from Ms. Tierney I feel went beyond the scope of her job description. Ms. Tierney's excellent professionalism with me let me know she shines bright for every customer that has ever walked in that door during her shift. Oh yes I must add on the phone as well. I cancelled but, her C. S. skills got me there before 3pm to see first hand how a Diamond out of the Rough shines so brightly! Ms. Tierney I appreciate your awesome Customer Service and I thank you for being knowledgeable of my needs and respect for my time. Public Storage you got a great person and a awesome employee in Ms. Tierney!

Great customer service

Did not have any issues.

Wonderful service

Great customer service! The property manager was thorough, polite and friendly. He chose a unit for me that would be easy to access. I feel like the location is secure and safe. I trust my belongings there.

Gerard was awesome

Gerard who worked at the public storage unit I went to was incredibly helpful.

Excellent Service!

Our experience was nothing but great. The manager was accessible, very informative, and extremely helpful in getting us situated. He communicated everything clearly and made sure we were comfortable and that all of our questions were answered. Very satisfied