Public Storage - Delray Beach - 6000 W Atlantic Ave

Easy. No hassle.

Went very smoothly. I had no problems at all.

Scammers!

I wanted to store my car just for a few days to protect it from the coming hurricane. When I called the central line they suggested that this location would do a prorated charge for four days till end of month (26th to 30th) which is $40 plus $29 registration fee plus tax. I signed up for this option and soon after that I received a phone call from the location, and the lady also confirmed that I would be charged $69 for the four days. The next day I was filling the forms online and at the end it asked me to pay $377 for the first month. I called the location and the lady said that it was how their website worked and she assured me that I would be charged only for the four days rather than for a month when I come. When I came, she presented me a bill for the same $377 and said that the prorated payment till end of month is for the second month, but I still had to pay for the full first month even though I needed the storage for a few days only. When I asked why I was told a different thing three times, including twice by herself, she told me that this deal was available as a promotion at some other locations. I had to leave and look for another facility in a rush. I believe that confirming a good deal three times over the phone just to bring in the customer and charge him five times more than what was promised is a very lousy way of doing business. I will never deal with this company again.

convenient and affordable

convenient and affordable, great staff!

Okay okay.

okay I do not have time to write this as I am still working

Everything's ok but no surveillance...

Everything's ok but no surveillance camera in the building corridor

Great Experience

Courteous and efficient staff, clean storage lockers and accessibility hours sufficient for my needs. The one month free incentive a definite plus.

Your facility is very clean and just...

Your facility is very clean and just what we need. Your on duty manager, Norbett was very friendly, knowledgeable and really a nice guy. Thanks!

Very convenient

Very convenient. Excellent storage area, large and clean. Needed one big enough for my car and it fits perfect.The personnel in the rental office very polite and knowledgeable.

Rented a cool unit

Rented a cool unit, the unit is not so cool! Insurance is not optional!

The sales representative was nice and...

The sales representative was nice and patient. Appreciate his help. I think his name, Norb? Thank you for everything!

Great service

Great service

All Good

All quick easy and all details explained in full. Would recommend to friends .

GREAT FACILITY

GREAT FACILITY, MANAGER NORB WAS GREAT TO DEAL WITH. VERY HELPFUL. SPACE WAS NEAT AND CLEAN. LEFT OUR CAR IN THERE FOR 2 MONTHS. FEEL GOOD ABOUT IT.

Great service

Very nice lady at the front very helpful and got me in and out with my new unit and answer all my question and I did not even have to go buy a lock they had them there at a great price

Well handled and well managed

Well handled and well managed. I was treated with respect. I have absolutely nothing negative to say.

Computer problem or Dishonesty?

Tried to charge me again for insurance that was already paid. Agent did not care that my receipt had said I was paid in full, claiming that the computer said I owed money. Eventually (1 1/2 hrs later) the supervisor said there was an error and I owed nothing. We will NEVER use Public Storage again. Side issue...Supervisor said that this computer problem happens once-in-a-while. How many other people just paid the overcharge. Dishonest Business practices.

Never been treated with such respect and completely professional attitude. Thank you for Vivien for being an asset to the company

Been here for a long time and every time I come JC gives me awesome customer service I want to give him a shout out so everyone knows he's great

Great experience.

Great experience.

JC was super friendly and took his time to make sure I was happy. Great experience with this being my first time using a storage facility. Highly recommend this location based off the initial customer service.