Public Storage - Palmdale - 39501 5th Street W

Absolutely excellent service every time...

Absolutely excellent service every time I get a storage with I guys it's a pleasure

Never offered a choice of upgrades or...

Never offered a choice of upgrades or any other information

The Clerk Frine that helped me was...

The Clerk Frine that helped me was knowable and very helpful and explained the process and reviewed all the services that were available to me. I only have great things to say about my experience at Public storage.

Great Customer service

Melissa is a great employee.

Super easy to reserve online

Super easy to reserve online when I went in all my info was saved and it saved me time to be able to just sign and move my stuff in the staff was super friendly and very informative about everything!

Great customer service

Great customer service

Great Team, Thank you Frine, Thank you Nick.

Rent prices higher then other storage facilities I looked into, But the team on site Frine and Nick are Great, I Loved working with them they are very nice and very professional, Thank you Frine, Thank you Nick.

Public storage

The store rep was very knowable, friendly, and he also gave me multiple options to choose from so i was able to get a storage unit that was perfect.

Overall great experience

Overall great experience, the rent price of the unit was more expensive than I expected but the sales person on site was so nice I could not resist and I decided to rent the unit after all, Thank you Frine for being so nice and patient, it was a pleasure working with you, I appreciate the good customer service.

GOOD JOB FRINE, THANK YOU :)

I shopped around in a few location of storage placed before I picked this one, it was not cheap at all comparing to the other facilities but one thing was different in this location is the service ! there was a person named FRINE, she is so nice professional and caring it made me feel that my stuff is going to be safe, that was most important to me the safety issue, the fact that FRINE offer such a good service made me feel some one here is caring for the customer and that made me feel safer to put my stuff in this storage facility comparing to any other facility I visited, GOOD JOB FRINE, I really appreciate it, Thank you.

Awesome customer service

INFO WAS GIVEN AND EXPLAINED WELL.. She was so good to is and her customer service was excellent?

My place was not ready moving out here from long beach to palmdale and Ms Frine helped me to solve my storage problem and that solved most of my problems i was able to get my uhaul truck back on time ! And she was so professional, polite, and helpful! I really appreciated her and the place is nice and secure!

I have rented here for the last few months and the service has been great. I'm moving out now and Nick made sure I knew everything I needed to know about moving out. I will definitely recommend this storage place.

Was here some days ago, and a nice woman named Freene helped me. The process was smooth and easy, she answered as all my questions. It feels good to be able to receive professional service and get my moving process soooo much easier. I would recommend this location.

I always have a pleasing experience with this storage location. Whether it be the courtesy calls to remind me of payment; or, since I am confined to a wheelchair, assistance at the entry gate and storage unit itself..or just the pleasant greeting I get from Frine coming or leaving the facility, its always a pleasure.

So about three months ago I got laid off from work and seems that everything since then has gone downhill from there. I couldn't afford my apartment anymore and had to move in with family. Which lead me here, I need a place for my stuff right? I must say that I am so grateful to be able to say that i got a brake from everything going wrong for a change when I stepped in here. I was greeted by a lovely woman named Frine, who was so sweet and professional, made me feel welcomed and helped me find a space that was perfect for me and great price, which I was afraid I want going to be able to afford a storage either. Thank you for great customer service in one of the most stressful times in my life.

WHEN U NEED TO MOVE QUICKLY

QUICK,EASY,PAINLESS. FRINE, YOU DID A GREAT JOB,IN TAKINNG CARE OF MY NEEDS. THANK-YOU.

Excellent service and assistance

Convenient location and storage options. The staff there are extremely helpful and cheery.

Warm staff, and conscientious manager makes for a well run business!

I have rented from this company for over three years. I have never had a problem, and I have never been concerned about my property being stolen or distroyed. A well run organization.

awesome customer service

I really enjoyed the lady in the office, Elaine, she was very sweet n knowledgeable in the packing n storage business...