Public Storage - Redlands - 1781 Industrial Park Ave

Awesome facility.

I have had several different storage units in several different states and this facility is amazing. I recommend this 100% You don't have to remember access codes since you can open the main gate with your phone. The staff is friendly. All in all a great experience so far.

Quick and easy online process

From start to finish, I was able to do everything I need to do online. The entire process was efficient and seamless with no issues.

A bit pricey, but not bad

There were extra fees I was not told about before hand. Other than that everything was fine

The gal taking care of me

The gal taking care of me, Niecie (spelling?) was one of the best, sweetest, knowledgeable, excellent customer service people I have EVER dealt with. Not only did she get me the storage unit I needed, but she listened to my take of woe as to WHY I needed a storage unit. You MUST give her a raise! A people person she is! I am SO glad I picked your facility and I only came upon by accident. Needed one in Redlandsbear my "good" daughter's. Lol

Public Storage is a great place to store your things.

I needed a storage unit that was available immediately and reasonably priced. Public Storage came through for me. I was able to book my space online even after office hours. The storage was convenient, cost-friendly, and priced well. I was paying the same price at another storage place for a smaller unit. If I ever need a storage unit again in the future, I will use them again. The staff was friendly and professional. Thank you guys for being there when I needed storage in a hurry.

So far no complaints

So far no complaints. I appreciate the facility being open 6 to 9, I do have a later work schedule and wish it was 10pm. But otherwise everything went well.

Very easy process

Very easy process. We decided we needed a storage unit during a big move and I had the keys within an hour. The manager Denise did an excellent job. Thanks!

I've rented storage space at other...

I've rented storage space at other times in my life. However, this is the first time that a property manager took the time to explain the policies clearly and ensure that I knew how to enter and exit the property and the storage unit without difficulty. I am completely satisfied with the service so far.

GREAT SERVICE PATIENT WITH MY...

GREAT SERVICE PATIENT WITH MY QUESTIONS, CLEAN UNIT

They have a clean and Well kept ...

They have a clean and Well kept property. I love how secure i feel knowing that my belonging are so well looked after. Their employees and on-site management its ALWAYS polite and respectful.I honestly have never had such an awesome experience as this.

Laura is the one you want to speak to here she is very helpful in obtaining the right size and whatever you need

Laura has great service. Always. Sweet to her customers. And she keeps her property on point, I always see her working hard !!keep it up laura. Your the best !

Laura, She was very helpful I'm glad I chose to come to this public storage instead of anywhere else! Give this girl a raise her customer service is amazing!!!

Laura was a great help. 1st time I've used a storage unit and she was very helpful in every way

Laura very nice. Great!!! Customer skills. Very helpful. Always willing to help never rude.

Needs improvement

Friendly service. I can't speak for the other units but my unit wasn't kept up from previous tenants. Unit was turned over to me with peeled drywall and unsafe lighting fixture. Location of business is questionable. More Surveillance cameras would be great as well. Unlimited access would be optimal for a great storage facility experience.

Great service and affordable rates!

It was easy and nothing too complicated. So happy with the service

Excellent storage facility.

Renting a space, and paying online, is fast, efficient, and easy. Prices are very reasonable. The spaces are clean, there are no problems with bugs or rats. Everything is secure. Access to the storage space is very convenient. Moving out is also effortless. I have rented spaces more than once with Public Storage, and would not hesitate to do so again -- I always have an excellent experience.

great

Lily was a great help! Best price in redlands.

Residential Storage for Downsizing

The young lady at the Counter was courteous and professional. She answered all my questions and made proper inquires to suggest the options available; and showed me the actual Units. The location was a selling point because it is conveniently adjacent to the Freeway and relatively new development. I could have found storage at 5% to 10% lower cost but they were in slightly less desirable locations.