Public Storage - Lake Forest - 20292 Cooks Bay Drive

Perfect for our needs

Great service, perfect location!

Single Senior had Sensational Customer Service!!

From the first phone call to moving-in day, to several quick-stops to add more items for storage this is the most-efficient, clean, and helpful staff I've ever experienced at a storage facility. They are there on-site for regular operating hours, and you're treated with respect! They helped me throughout the entire process. I ended up having to get a larger unit due to more items I wanted to store in the Temp-controlled building. If you're looking for a home-base storage please stop by and hopefully, Kat, the manager will be available to give you a tour. Prices were reasonable, but the entire place was clean, and it was one of the smoothest moves to storage ever! Congrats and thank you for all your help. You're the best!

Great place.

Great place, friendly personnel and close to home. It would be great if you gave veterans discounts.

storage unit in area

Unit location kind of inconvenient and lock difficult. Customer Service good

Easy Choice

Very easy experience. Sean was super helpful and they review what you need to store, and give really helpful recommendations. It is nice to actually see the physical unit they have available.

First class facility

First class facility. Great Staff. Reasonable prices.

Good clean place

Good clean place. Good customer service.

Sean did a great job

Sean did a great job, would recommend

All around awesome!

All around awesome!! Reservation process, customer service, operation hours, supply prices, security and most of all pricing for the unit I'm currently renting.

On site staff was wonderful

On site staff was wonderful. Unit was exactly as described. Feels safe with gates and PIN numbers to access the facility. Highly reccomend!

Clean and secure

Clean and secure. The staff is very friendly and helpful and not at all pushy. I would happily recommend this place ... and iI suggest you check their website for "internet specials"!

Great price

Great price, great storage facility. It's clean and the security is very good. The staff are extremely helpful. I recommend this facilty for either short or long term storage needs.

It's a great facility

It's a great facility, but I already gave a review when I was first sent the link. I don't know why you're asking for another one.

high security. feel my stuff is more than safe

Great staff (Thx Hassan). Clean facilities. Need more / better maintained hand trucks. Storage building interior seemed hot and stuffy although it;s supposed to be climate controlled.

Clean location with nice and informative personnel. No hassles experience thanks to Michael & Hassan! :)

Excellent place to use.

the place is very clean well kept, the gates are secure as well as the units. The office is helpful with out being pushy. Very nice place and the pricing is much better than the other famous storage place connected to moving and storing belongings.

My experience was great I was able to ...

My experience was great I was able to do some online and complete the rest in person. Brittany was so nice and very informative. The only thing I didn't care for is trying to get upsold into buying your boxes, and wrap and everything thing else under the sun. It's like I see it if I want it I'll ask, it seriously almost caused me to leave.

Sean provided us with exceptional and courteous service. He explained the terms of the rental agreement and answered our questions in a clear and professional manner.

The staff was great on the phone regarding a reservation and then follow up to make sure I got what I wanted and at the price I wanted. When I went in to sign the paperwork, everyone was incredibly nice and helpful. I dealt mostly with Khidhar and there was no pushiness, I was treated well, the unit was very nice and clean and the complex looked very clean and safe and secure. I chose this complex because my nephew, who is a lawyer, has his stuff there and he is quite happy. I also like the location.