Public Storage - Santa Clara - 1955 Lafayette St

Great Customer Service

Customer Service was great, the staff was professional and genuine

Sheila was very friendly yet...

Sheila was very friendly yet professional.

Over all my experience was amazing

Over all my experience was amazing. the lady who helped us was fantastic! Her name was Sheila. She was so helpful and very friendly. if I ever need a storage unit again I will always go back to this specific place just because of Sheila.

The service was really good, but there is no security for the elevator. Anyone can go.

The service was really good, but whenever I started moving, I realized that the elevator security access code is not working anymore and has been disabled. So, I can just take the elevator to my storage unit without having to enter a code.

I showed up to the Lafayette Street...

I showed up to the Lafayette Street location and Cindy was extremely helpful. Additionally, the facilities seemed great!

Lydia is great !She made the process ...

Lydia is great !She made the process super quick and easy !

Site manager is very helpful and...

Site manager is very helpful and friendly. Gives great advise and good suggestions. Units are clean though no light in the units, only in hallways.

Public Storage Santa Clara is a...

Public Storage Santa Clara is a wonderful place! The manager Diana and Dylia are so nice! At the day of moving, due to hours raining, moving truck arrived just 5 minutes before 6:00PM, so sorry that we wasted Dylia's time, after she finished the check-in for me, it was almost 30 minutes and she needed 1 hr to get home. Thanks Dylia! William Lee

Fast and friendly service

Jason at the 1018 Duane and very helpful and quick, I recommend this location

A great location and amiable staff. Has good aminut if storage places staring from 1st to 4 the floor. Leticia at the front desk is always ready to help and possess great customer service skills. Very friendly and caring for customer asks , wants and Ready to help. She shows a great commitment and follows up incase you need something or they need something. Thats a plus point.

Great service! Leticia is super nice and helped my wife and I out with a couple storage units. She made sure everything was super clear and easy to understand on the paperwork and got us all setup very quickly! She is always super friendly and helps us out every time we are there!

Facility is well managed and the staff is great. Worked with Leticia on multiple lockers and she is always very professional and efficient.

Incredibly helpful staff, nice clean well vented storage, easy access. We're moving stuff rapidly and the staff has been particularly helpful in helping me identify the packaging materials I still need, and i making sure I know all the PublicStorage policies and ins-and-outs. +++++ for them!

This review is long over do. This facility is better than other storages i have used in the past. The staff is extremely helpful. Leticia is great if I could give her 6 stars i would. She is so nice and quick to take care of any issues or concerns. The facility is also very clean and safe.

Super Wonderful experience !!

Public storage is exactly what I wanted for storing my stuff. It is absolutely clean and very hygienic. I am going to refer it to my friends for sure.

Great Experience!

I am a property manager for a large Santa Clara community and I often need to utilize service of a storage facility for my residents. Entire process was very efficient, the storage manager (Julie) was extremely pleasant, professional, and knowledgeable. Will definitely use this business/location again.

Very Great Service

Everyone in the office at the Santa Clara Lafayette store where great and accommodating..