Stor-It Aliso Viejo

Customer Reviews

• 5 of 5 stars

  Kelly

  Very easy

  It was easy to book the unit online

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 4 of 5 stars

  Aaron

  Clean, basic storage.

  Gets the job done. Cheapest price around town.

   

  Price - 5/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Mario

  Very nice people to deal with

  Very professional they new how to work with me, thank you

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Debra

  Good place to store things securely and safely.

  I was pleasantly surprised by how easy it was to open an account and move my things into my new space. The pricing was competitive and reasonable, the staff were friendly and helpful, and the facility was clean and well lit.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Eileen moskow

  Best customer service

  Needed some storage and went to visit a few facilities. When I arrived the folks were so down to earth and helpful. I left feeling like they really care about the business and more importantly the customers. Unit was clean and everything is in good condition.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 0 of 5 stars

  Manager Response

  Manager's Response

  Thank you for the kind words and review, Teresa! It was a pleasure working with you and welcoming you to our facility. For you to take the time to write about your experience in such a positive way means more than you know! Jim & Richie Stor-It ALiso Viejo

• 5 of 5 stars

  Teresa Chavez

  Great service and very nice.

  Wonderful Service. I went on line and found this facility and they had a promotion on. I reserved a 5X5 and went in the same day to look at it. I then put it on hold for a week and half. I went in the date that I wanted to start storage and they still honored the promotional price even though the rates had gone up. Excellent service. I have only had it for a month.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  steve

  Wonderful people, great service, good prices

  Jim and Ritchie were wonderful and very helpful. Had to find storage immediately and they gave us a number of options. Pricing is comparable to other facilities but we were also given a 2 month discount too. Would definitely recommend.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Micaela

  My experience was very good. It was easy to move in and they were very efficient and friendly at this location.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Micaela

  Very nice staff and facility

  Easy to work with and such a nice facility.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Cynthia Talis

  Very clean complex, feel safe and secure.

   

  Price - 3/5

   

  Service - 3/5

   

  Cleanliness - 4/5

  Recommended: yes

• 4 of 5 stars

  Maggi

  very hands-on service. Owner lives on-site so that's great for security. Very well maintained. Staff is super helpful. Great value overall.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Darryl

  I had wonderful experience and they were very helpful.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Anne

  Less expensive, but drawbacks

  Be aware, for the low interior unit prices - they may not be climate controlled, you have to use a freight elevator with many steps to do so, have to check out a dolly and doorstop each time you bring in a load. Nice people, good price, but a pain to move in and could get hot in the summer without a climate controlled unit.

   

  Price - 4/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 3 of 5 stars

  Calvin

  The clerks at the facility are extremely helpful and are genuinely friendly and concerned with providing a smooth storage experience.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Ed

  Great facility and some of the nicest people I have ever met. The guys were just top notch.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Lori

  Great service, clean, easy experience.

   

  Price - 5/5

   

  Service - 4/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Barbara

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Lauren

  Fantastic! Everyone was very nice and welcoming. My only complaint is the heat inside.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Elizabeth Rios

  Well-kept and well managed facility

  The customer service is extraordinary and i feel very secure with storing my personal belongings there. It is extremely clean and organized.

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Mariam Corbett

  Great friendly service!

  Storit went out of their way for our move in date to give us time to move in. The unit is easy to get to. The office staff is friendly and helpful. So far, so good.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Susie Quesnel

  Easy access

  I had been a customer in the past & when I needed another storage unit, I knew exactly where to go. They are very helpful & friendly in the office and I know my stuff is in a safe place.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Herbert Perer

  Well managed facility

  I have been a customer of Stor It in Aliso Viejo for 23 years and can highly recommend this facility.The facilty is safe, clean and staffed by friendly people and the access hours are very convenient. If you look for a well managed facilty consider Stor-It in Aliso Viejo.