CubeSmart Self Storage - Federal Heights

Customer Reviews

• 5 of 5 stars

  Thomas

  Great price! Excellent customer service!

  Great price! Excellent customer service! Highly recommended!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Cameron

  Very impressed so far. Amanda was very professional and helpful.

  Very impressed so far. Amanda was very professional and helpful.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Rebecca

  Good customer relations

  The facility is clean and well cared for.Excellent customer service

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Carri

  Check-in was courtious and informative.

  Check-in was simple and easy. Attendant was courtous and helpful.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Danielle

  Love!

  Easy to work with easy to move!

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Nahtania

  Awesome❣️❣️❣️❣️

  This place worked with me on giving me the best deal possible which truly helped me out my unit was clean. The lady at the front desk who helped was pleasant and very informational I appreciate her inviting manner. I would recommend this place over the rest. Very satisfied!!!!!!!!!!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Linda

  Great experience

  I would highly recommend Cube Smart!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Jimmy

  Very clean neat and awesome rental price

  The sales person was a great guy very responsive

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Kimberly

  Friendly, outstanding customer service, very clean

  I would recommend sparefoot to my family

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Ann

  Very helpful

  I would recommend. Friendly and helpful. Easy to find and easy access. Easy to get 26ft uhaul truck around the area.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Ann

  Very helpful

  I would recommend. Friendly and helpful.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Cynarra

  Great personalized service

  The location is convenient and I felt my belongings will be safely stored. Felt like I was leaving it in a close friends garage.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  tanner

  Great deal

  I was in and out quickly with the paperwork and prosessing. Would recommend!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Bobbi

  Good storage facility, great price

  One of the lower prices in the area. Centrally located. Great price. Good customer service, clean facility.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Giovanni

  Everything is ok!

  Customer care was nice and helpful. Suggested!

   

  Price - 4/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Margaret

  Host was honest and open.

  Great place ....................

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Elaine

  Amanda was super helpful and courteous

  Great deal, easy access, and friendly staff!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 4 of 5 stars

  Maria Nichols

  Clean, friendly easy access in and out.

  I just moved in and feel it's too early for a review.

   

  Price - 4/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Terra

  Friendly and cost-efficient

  I was very pleased to be able to get in and get a very affordable small storage unit on a Sunday afternoon last minute. Great, friendly service.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Judith

  Our good fortune to have found this facility with size unit needed!

  The facility was clean and the staff friendly and quick to respond to questions. Our items are in good hands!

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Mark

  good service

  good service, easy and clean. thanks

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 4 of 5 stars

  Christina Martinez

  I was happy with the service.

  The people were kind and helpful. It was easy to make the reservation and to get my stuff moved in. The location is good. I'm happy with my decision.

   

  Price - 3/5

   

  Service - 3/5

   

  Cleanliness - 3/5

  Recommended: yes

• 5 of 5 stars

  Robyn

  Great Customer Service and Rates

  My drive from CA took longer than expected and I was able to change my move in date online. Arrived at CubeSmart and it took less than 10 minutes to get everything set up. Awesome Customer Service!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Iity

  Good storage

  Helpful on hetting things started and easy place to store thinhs

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 1 of 5 stars

  Paul

  Doubled the fees!

  Missed one payment............ double the fees for the unit. Absolutely getting my things out of there at the first opportunity.

   

  Price - 1/5

   

  Service - 4/5

   

  Cleanliness - 3/5

  Recommended: no

• 5 of 5 stars

  Jeremy

  Good people, good units, good security, overall very nice

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Jessica

  Great customer srvice

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Laurie

  Very impressed with the customer service

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Laurie

  Awesome customer service!

  When we got there with a loaded truck, the office was closed as they were at lunch. A gentleman was kind enough to help me....set up everything, .and to take us to unit. Thank you Cube Smart for excellent customer service!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Paul

  Average. It will do fine

  .. not enough cameras and the fence needs repairs...... Customer service was friendly and speedy. Followed up quickly too. The unit was clean and ready on time.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  caroline

   

  Price - 2/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Josh

  Cheap rate. Month to month

  Cheaper than anywhere in town and no annual contract

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Jodi Daniels

  Courteous professional efficient

  Courteous professional efficient

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Roxie

  Nice storage units

  Me experience with cube smart was pleasant. I was in and out in a very short time. I would definitely rent there again.

   

  Price - 5/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Catherine

  Very quick and easy. Excellent service, knowledgeable staff. Moved in same day (within hours of visiting website). Was very impressed with office management prompt response, efficiency and professionalism.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Suzanne

  Best prices around town

  Clean, quick, safe, and very helpful.

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Janell

  Quick and easy

   

  Price - 2/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  jeff

  I recieved great service saff was very helpfull. Moving in was a breeze.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 4 of 5 stars

  Nicole

  Ok storage

  It's a nice faculty in a terrible location with only one entrance on a very busy street. Storage prices are ridiculous and I would have preferred to pay less that 100 for the smallest unit. I won't be coming back.

   

  Price - 3/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: no

• 5 of 5 stars

  Jennifer

  Very friendly

  When I walked in they were really friendly and very helpful.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Tosca

  I thought the clerks working the desk were very friendly and helpful. I enjoyed the quick process and the availability of storage locks and coach covers. I like that this company has military discounts.

   

  Price - 4/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 3 of 5 stars

  Catherine

  About what I expected. Nice that the manager lives on property.

   

  Price - 3/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 4 of 5 stars

  Tammy

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Charles

  staff was great easy to move in

  facilities clean staff was nice simple and easy to move in and everything is fine

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  belinda

  Very nice manager that helped me with all my questions while my family moved stuff in the storage unit in just a few minutes of my time. Was very pleased and happy when I left.

   

  Price - 4/5

   

  Service - 1/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Barbara

  great customer service!

  The manager was very patient and answered all my questions. I would highly recommend this facility to everyone :)

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Aimee

  Helpful, honest service and good price

  I can't give anybody top marks for price because every place costs more than I'd like to pay, but this place is the best deal in town. I got thorough and helpful advice and information, assistance in getting set up, and even a tour of the facility. Can't beat that service.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 3/5

  Recommended: yes

• 4 of 5 stars

  Jamie

  Everyone's really nice and it was easy to get moved in and everything set up

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Joann Trujillo

  Very easy and friendly personnel

   

  Price - 4/5

   

  Service - 4/5

   

  Cleanliness - 3/5

  Recommended: yes

• 5 of 5 stars

  Sarah Cadwallader

  I would use them again!

  I needed a storage unit on the fly and the staff was very helpful in finding me the perfect size unit for my budget. Also hooked it up with a great deal!

   

  Price - 3/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Phil

  Very good experience.

  Easy sign up, access and reasonable bill - everything I was looking for

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Will

  Great experience overall. Clear lease explanations and a hassel-free move out process. Thank you to Amanda!

   

  Price - 2/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 4 of 5 stars

  Helen

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 3 of 5 stars

  Edward

  The room has a draft because doors don't seal to the floor, and there are unit gaps between the unit walls. The walls, believe it it not, are just aluminum sheets screwed on which means minimal dirt and dust exposure. I had sealed boxes, so maybe it won't matter. The price, though, you cannot beat. Locks are a bit overpriced. Overall this place feels welcoming and has all the accommodations needed.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 3 of 5 stars

  Joe

  Customer service was fantastic. Nobody at any time online or otherwise told me I had to have insurance of $12 a month. YEAH I know I'm sure it's in the fine print. It needs to be in LARGE PRINT under the price so that you can budget for that when you move in. That alone makes me want to rent somewhere else. It's a sleazy 'car salesman' business tactic. Woman at the facility that checked me in was FANTASTIC. Fast, funny, great and got me in and out in a shot. Really appreciated her. I seriously doubt that's 3'x4'. And I question that because of the insurance thing. Because of that, I will question everything on my bill and every dime I spend now. Just creepy.

   

  Price - 2/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 3 of 5 stars

  James

   

  Price - 4/5

   

  Service - 3/5

   

  Cleanliness - 4/5

  Recommended: yes

• 4 of 5 stars

  Catie

  Very friendly!

   

  Price - 3/5

   

  Service - 3/5

   

  Cleanliness - 4/5

  Recommended: yes

• 4 of 5 stars

  Kenneth Evans

  I hand no problem in obtaining a storage unit.

  I experian in getting a storage unit was not a problem, costumer service was very helpful

   

  Price - 3/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 4 of 5 stars

  Rebecca

  It was good except when trying to get someone on the phone..chandler and skyler were nice . Skyler even waited for me when I got stuck in traffic and had left my id

   

  Price - 3/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 1 of 5 stars

  Thomas McConville

  HORRIBLE CUSTOMER SERVICE!

  You probably won't even show this review...... On the day I was to start moving in, I received a phone call from a manager letting me know that my "the 5x10 unit that I rented had a cinder block wall running right down the middle of it; floor to ceiling! It also did not qualify for ANY of the internet discounts I was quoted. They did not even return my calls.This left me scrambling at the VERY last minute to find a storage unit.....ON MOVING DAY!!!!!

   

  Price - 3/5

   

  Service - 1/5

   

  Cleanliness - 3/5

  Recommended: no

• 4 of 5 stars

  Lora

  The staff were super-friendly and everything was as advertised.

   

  Price - 3/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  mrs gallardo

  no pressure

  The young gentelman that got me settled was curteous and knowledgeable. i felt comfortable storing my items here. no pressure no contract and reasonable prices. thank you cube smart.

   

  Price - 3/5

   

  Service - 3/5

   

  Cleanliness - 3/5

  Recommended: yes