(877) 449-1281

Storage Post Long Island City

30-28 Starr Ave , Long Island City , NY 11101 (877) 449-1281

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  • 4x4

    4' x 4' Locker

    Climate controlled, Covered

    First Month Free

    Discount Price

    $22.00
  • 4x4

    4' x 4' Locker

    Climate controlled, Covered

    First Month Free

    Discount Price

    $22.00
  • 5x4

    5' x 4' Storage

    Climate controlled

    First Month Free

    Discount Price

    $58.00
  • 5x4

    5' x 4' Storage

    Climate controlled

    First Month Free

    Discount Price

    $62.00
  • 5x5

    5' x 5' Locker

    Climate controlled, Covered

    First Month Free

    Discount Price

    $29.00
  • 5x5

    5' x 5' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $76.00
  • 5x5

    5' x 5' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $82.00
  • 5x5

    5' x 5' Storage

    Climate controlled

    First Month Free

    Discount Price

    $82.00
  • 5x5

    5' x 5' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $82.00
  • 5x5

    5' x 5' Storage

    Climate controlled

    First Month Free

    Discount Price

    $82.00
  • 5x6

    5' x 6' Storage

    Climate controlled

    First Month Free

    Discount Price

    $77.00
  • 5x6

    5' x 6' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $89.00
  • 5x6

    5' x 6' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $89.00
  • 5x6

    5' x 6' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $91.00
  • 4x8

    4' x 8' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $93.00
  • 5x7

    5' x 7' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $104.00
  • 5x7

    5' x 7' Storage

    Climate controlled

    First Month Free

    Discount Price

    $104.00
  • 4x9

    4' x 9' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $107.00
  • 5x8

    5' x 8' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $101.00
  • 5x10

    5' x 10' Storage

    Climate controlled

    First Month Free

    Discount Price

    $115.00
  • 5x10

    5' x 10' Storage

    Climate controlled

    First Month Free

    Discount Price

    $115.00
  • 5x10

    5' x 10' Storage

    Climate controlled

    First Month Free

    Discount Price

    $115.00
  • 10x5

    10' x 5' Storage

    Climate controlled

    First Month Free

    Discount Price

    $116.00
  • 5x10

    5' x 10' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $122.00
  • 5x11

    5' x 11' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $120.00
  • 5x11

    5' x 11' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $128.00
  • 5x11

    5' x 11' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $128.00
  • 5x11

    5' x 11' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $130.00
  • 6x10

    6' x 10' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $122.00
  • 6x10

    6' x 10' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $131.00
  • 6x10

    6' x 10' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $138.00
  • 6x10

    6' x 10' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $142.00
  • 6x10

    6' x 10' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $142.00
  • 7x10

    7' x 10' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $142.00
  • 7x10

    7' x 10' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $142.00
  • 7x10

    7' x 10' Storage

    Climate controlled

    First Month Free

    Discount Price

    $150.00
  • 8x10

    8' x 10' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $161.00
  • 8x10

    8' x 10' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $161.00
  • 8x10

    8' x 10' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $164.00
  • 9x9

    9' x 9' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $169.00
  • 9x10

    9' x 10' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $192.00
  • 9x10

    9' x 10' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $192.00
  • 9x10

    9' x 10' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $198.00
  • 9x10

    9' x 10' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $199.00
  • 9x10

    9' x 10' Storage

    Climate controlled

    First Month Free

    Discount Price

    $199.00
  • 10x10

    10' x 10' Storage

    Climate controlled

    First Month Free

    Discount Price

    $220.00
  • 10x10

    10' x 10' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $224.00
  • 10x10

    10' x 10' Storage

    Climate controlled

    First Month Free

    Discount Price

    $226.00
  • 10x10

    10' x 10' Storage

    Climate controlled

    First Month Free

    Discount Price

    $231.00
  • 10x10

    10' x 10' Storage

    Climate controlled

    First Month Free

    Discount Price

    $231.00
  • 10x11

    10' x 11' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $242.00
  • 10x11

    10' x 11' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $243.00
  • 10x12

    10' x 12' Storage

    Climate controlled

    First Month Free

    Discount Price

    $259.00
  • 10x12

    10' x 12' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $263.00
  • 10x12

    10' x 12' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $265.00
  • 16x9

    16' x 9' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $322.00
  • 16x9

    16' x 9' Storage

    Climate controlled

    First Two Months Free

    Discount Price

    $330.00

Operating Hours

Office

Sun 10:00 am - 4:00 pm
Mon 9:00 am - 6:00 pm
Tues 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thurs 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat 9:00 am - 6:00 pm

Unit Access

Sun 6:00 am - 9:00 pm
Mon 6:00 am - 9:00 pm
Tues 6:00 am - 9:00 pm
Wed 6:00 am - 9:00 pm
Thurs 6:00 am - 9:00 pm
Fri 6:00 am - 9:00 pm
Sat 6:00 am - 9:00 pm

Features and Amenities

  • Elevator
  • Fenced lighted
  • Surveillance
  • Vehicle requires insurance
  • Truck access
  • Egate access
  • Handcarts
  • Sells moving supplies
  • Resident manager
  • Email invoicing available
  • Accept tenant mail
  • Auto pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners or renters insurance available
  • Cash accepted
  • Checks accepted
  • Allow eighteen wheeler dropoff

Additional information

Our Queens, New York self storage facility offers a variety of storage sizing options to suit every storage need. We provide: • Three indoor loading bays • On-site parking • 24-hour surveillance • Computerized security system • Climate-controlled storage units • Electronic gate system / key pads • Access code / card • Hand carts available • Moving and packing supplies available • Motion-sensor lights • Steel construction storage units • Intercom systems / music • Elevators • Elevated loading docks for truck unloading • Convenient drive-up units • Storage facility access 7 days a week • Perimeter fencing • One discount per customer

Customer Reviews

  • 4 of 5 stars

    Hilda

    I am highly satisfied with the service.

    The customer service rep went above and beyond to help me

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Kimberly

    Good service

    Organized and very kind people

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Sam

    Great storage unit for the price!

    If you just need a place to store things you can't beat the price. The units were a little dusty/paint and drywall flakes but they were also quite a bit larger than advertised.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    franklin

    I am very happy with the service and facilities!

    I am very happy with the service and facilities!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Roberta

    Incredible

    Never been to a better storage facility

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Angel

    Summary

    Very clean and professional receptionist.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Nancy

    EXCELLENT!!!!!!

    Definitely fit my needs. Very clean and the staff is very kind. Ms. Kimberly was the person met first and she was very helpful.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Valeria

    Great experience!

    Very clean, friendly and well priced storage facility!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Brianna

    This was a great decision

    Mylandria is the best. She made check in seamless and was super personable and thorough. Moving is stressful but luckily this was a great decision choosing Storage Post LIC.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Andre

    Awesome!!!

    Not much to say. Great customer service, clean facilities, great prices, and super convenient!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Andre

    Awesome experience overall!

    Couldn't have asked for a easier time moving in. Great customer service.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Paul

    Good and helpful staff !

    The staff showed me at least 5 units before I picked the best one that suit me. Thank you !

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Jeffrey

    Everything was great

    Customer service was friendly and the storage had easy access.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Jeffrey

    Easy access and very clean

    I was very happy with the space I purchased.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Jason

    Love them

    Employees are super cool and helpful!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Jasmine

    Affordable

    Good service always parking cold but what storage place is 100 percent warm ?! I don't like is that the access code expries exactly 9pm, wont give you a grace period good for the price.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Kathryn

    Great value - great customer service!

    Very easy experience- fantastic front desk ladies!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    RC

    Nice, clean, friendly staff

    The place is a little hard to find & a walk from the train, however it is extremely clean, the staff is knowledgeable & very friendly, the price can't be beat & the process was very quick A+

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Caroline

    So cheap for the space and proximity

    Can't believe I haven't gotten a storage units earlier are 15 years living in NYC

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Sandy

    Fast, easy and economical

    From start to finish the reservation to the move in everything went as planned. The space was well kept and clean and the price was very reasonable. I would recommend this place.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Bridget

    Large, clean, well kept, well managed facility!

    This is my first experience using a storage unit. I have avoided it at all costs. After much research, I decided that this was the best fit for me. Lo and behold, it is magical, and I love it. Smooth process, great rates and access hours! I have already referred it to three friends!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Jennifer

    Excellent

    I was very happy with the customer service.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Monica

    Great price

    Place is great, easy access , customer service is very friendly.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Lisa

    Great!

    Easy access, clean and awesome customer service!!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Simone

    Staff was great

    Staff was great. Would definitely recommend it to my friends and family

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    natasha

    As good as moving gets

    Izzie helped me get my registration and code for a new unit at 4pm on a Sunday, when they close at 4pm and it was a Sunday and she wanted to get home to her husband! Instead she let me in the already darkened office and proceeded with my check-in. This was absolutely key as I only had that day to get everything done. Exceptional service and a very happy client.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Kerri

    Small hallways but helpful staff and clean

    Very helpful staff-helped us fit our couch into the unit. Process took a while to get set up.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Nadina

    All around perfect

    1. Staff was incredibly professional, polite, and helpful 2. The prices were unheard of 3. The space itself was a great size 4. The facility itself is clean and climate controlled

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Mustapha

    A little out of the way but worth it!

    Very clean, friendly service and great price!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Michael

    Convenient location, easy in and out.

    This place is reasonable and easy to access from Manhattan or Long Island. It is a total maze inside though so prepare yourself. The check in process was also painstakingly long.

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    rob

    Great customer service, all information explained in detail friendly, clean.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Ronalyn

    Great space

    I wasnt expecting anything but I feel I got a lot for what I am paying. But the best part is the personal who were really helpful. My con for this place is that the access key kept on getting denied and they had to fix it several times and there was a sketchy renter that made me uncomfortable. But the personel assured us it is 24-7 monitored. Otherwise great overall!

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    jason

    Great service and clean location

    Izzy(?) helped me and she was fantastic. Definitely would go back.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Luis

    A okay

    Not bad. The other customers there, were morons.

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Galbert

    Best price by far!

    Best price by far, staff is super Kool and the best of all they give 2 months free! It is unbelievable!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Mensah

    Easy and good soace

    Good space. Only issue is the beams in the facility are a bit lower than 8 feet. So you have to get creative with some things. It was an easy move though and the attendant was very helpful.

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Derek

    Most painless storage company I've ever come across.

    I can't say enough good things about the customer service. No matter who you call or talk to in the office, they are consistently professional and courteous. After some bad experiences with storage facilities -- now I wouldn't go anywhere else.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    maureen

    Staff was quick and attentive and the space was exactly as advertised.

    This was my first encounter with storage units and the process was painless. The staff was quick to answer any questions and went through the contract and details at length. The space was clean and exactly as advertised. The complimentary hand trucks were also a great help getting my things from the lot to the unit. All and all, great experience.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Kelly

    Great storage unit !

    The place is clean and the customer service is very professional. Both Brianna and Jessica are very knowledgeable, patient and accomodating.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Yotin

    Great storage place !

    The customer service is excellent and friendly . Very accommodating. Jessica and Brianna are very professional to help me with the pricing issue. The place is clean and safe. Would definitely recommend this to a friend.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Laura

    Easy, clean

    My favorite storage space. Simple, clean, never a hassle.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Sogeyry

    Great customer service

    After having a terrible experience with another storage facility I came across this one. Amazing customer service, quick and efficient they made the process super easy.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Evren

    It's good

    It's a good place to store your stuff, i like it

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    John

    Cheap storage.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Eddie C.

    First storage experience

    This is my first storage experience and while I have nothing to compare it to, I am very satisfied with the service, price and facility. I have a 5' x 11' unit on floor 4M of the Long Island City location and moving my items in and out is always a breeze. There is a loading dock I can drive right up into, load my items onto a hand truck, and go upstairs using a freight elevator. The price is really low compared to what I researched in the same area. Would recommend to friends.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Kris - Thanks so much for your feedback! We strive to offer the most convenient storage solutions. Please keep us in mind the next time you have self-storage needs. See you soon, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Natasha- Thanks so much for your feedback! We're glad you had a positive experience. Please keep us in mind the next time you have self-storage needs. See you soon, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Kathryn- Thanks much for your review! Hope you keep us in mind for your future storage needs. - The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Adam - Thanks so much for your feedback! We're glad you had a positive experience. Please keep us in mind the next time you have self-storage needs. See you soon, The Storage Post Team

  • 5 of 5 stars

    Yvonne

    This is a great facility for storage with good prices and a great system.

    I found my experience here to be easy to manage and not too costly. The security system they have is great and very smart - you will never forget your password to get into your unit. I also like the fact that there were plenty of dollies to use to help transport items. The fact that music starts playing the moment you open your unit is a nice little touch!

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Donna

    Everything could not have been easier

    The difficult part about moving was getting my stuff out of my apartment. Once I got to Storage Post, everything was a breeze. They even helped me save money by recommending a smaller storage unit which held all of my furniture perfectly.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Adam

    Good value, great customer service

    Really helpful crew. Would recommend!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thanks for your feedback Ismael! We'll be sure to pass it along to Ms. Santos. Hope to see you soon, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi John - We're really sorry to hear we dropped the ball when it comes to giving you proper customer service, and we've taken note of your feedback. If you'd ever like to talk it through with our team, feel free to fill out the Contact Us form on our website. Thanks for your feedback, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Daphne- Thanks so much for your feedback! We're glad you had a positive experience. Please keep us in mind the next time you have self-storage needs. See you soon, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Christopher - We strive to provide the best rates for our customers. Unfortunately, when a location is particularly busy, the only way to maintain quality and security is to increase occupancy costs. We understand that this can catch some of our customers off guard, and want to do everything we can to help. If you'd like to fill out the Contact Us form on our site, we'll be sure to help you out to the best of our ability. Thank you for patience, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Juliet - Thanks so much for your feedback! We strive to offer the most convenient storage solutions. Please keep us in mind the next time you have self-storage needs. See you soon, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Laura- Thanks for the feedback! YOU rock! Keep us in mind the next time you have self-storage needs. See you soon, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Michael - Thanks so much for your feedback. We strive to offer clean and secure storage environments at all of our locations. Sorry to hear you had some trouble with a leak and wait times, but we're glad that you had a mostly pleasant experience. If you ever need to contact us for questions or comments, feel free to use our contact form on our website. Thanks again,The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Tara- Thanks so much for recommending us to your friends! We strive to be the most affordable storage solution in NY, so your feedback is highly important to us. Hope to see you soon, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Sei - Thanks so much for your feedback! We strive to offer clean and secure storage environments at all of our locations. Please keep us in mind the next time you have self-storage needs. See you soon, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Jeffry - Thanks so much for your feedback, and your service to this country! We strive to offer clean and secure storage environments at all of our locations. Please keep us in mind the next time you have self-storage needs. See you soon, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi John- Thanks so much for your feedback! We strive to offer clean and secure storage environments at all of our locations. Please keep us in mind the next time you have self-storage needs. See you soon, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Lauren- Thanks much for your feedback, glad you had a pleasant experience. We've taken note of your suggestion for 24-hour access. Hope to see you soon, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Stacey- Thanks so much for your feedback! We strive to offer affordable, convenient, and friendly storage for anyone who needs it. Glad we're beating the competition in those categories. Please keep us in mind the next time you have self-storage needs. See you soon, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Jennifer - Thanks so much for your feedback! We strive to offer affordable storage for anyone who needs it. Please keep us in mind the next time you have self-storage needs. See you soon, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Tim- Thanks so much for your feedback! We strive to offer clean and secure storage environments at all of our locations. Please keep us in mind the next time you have self-storage needs. See you soon, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi [Name] - Thanks so much for your feedback! We strive to offer the most convenient storage solutions, so we'll be sure to take note of Vincent. Please keep us in mind the next time you have self-storage needs. See you soon, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hey Rafal- We love to hear that! We strive to offer affordable storage for anyone who needs it. Please keep us in mind the next time you have self-storage needs. See you soon, The Storage Post Team

  • 5 of 5 stars

    Rafal

    OUTSTANDING!!!

    greatest service, great pricing and amazing location. everything went fast and smooth. nice elevators and access to storage is convenient! 5stars

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Jill

    Great Customer Service!

    We moved in on Saturday, and Vincent was super helpful and friendly. He showed us multiple units to make sure we got what we needed. He made the process quick and easy. I would highly recommend this facility.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Tim

    A great place for storage

    My experience with Storage Post has been extremely positive. The staff there is very welcoming and professional. I building is immaculate and the it seems very safe. I would definitely recommend this place to anyone looking to find a storage unit .Tim

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Jennifer

    Great location, Super clean, Amazingly friendly and helpful

    I was looking everywhere for an affordable small storage unit, and was getting very frustrated until Sparefoot found Storage Post for me. They were way more affordable than other places around, and was the friendliest and most helpful staff. Highly recommend them!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Stacey

    Nice place with very helpful people.

    I've used a few storage facilities in NYC, but these folks are honest and helpful. No hidden fees or strange things. This should be the norm, of course, but it's still nice to experience.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    lauren

    staff is very friendly and helpful in finding a space that will best accomodate your needs. I just wish office hours were longer. Also access should be 24 hours.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    John McGovern

    Clean and really attentive staff, great facility.

    Really easy facility to get into and out of, units are clean and the climate control is really consistent. All of the staff were really friendly and helpful as well. Great spot.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Osei

    Very accessible

    Very friendly and attentive staff

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Jeffry

    While I am away.

    I am in the United States Military and it is great to know where I leave my stuff while I am serving the country.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Sei

    Nice newly renovated facilities and reasonable prices

    I got a small 5x5 unit at this location which was perfect for my needs. It is located as a locker on top of another unit but is easily accessible with the many rolling stairs around. The facilities are nice and clean, well illuminated, and easy to access. There are a good number of parking spaces and four spots you can pull your car into the building, which is convenient when it is raining or snowing.

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    tara

    Great facility - clean and easy to access.

    We have had a unit at Storage Post for about a year and have recommended a number of friends to them since. The facility is clean and easy to access, the security is great and our unit is safe and dry. the prices are reasonable considering the high cost of many storage units in New York and we feel we're getting a fair deal.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Michael

    Storage Post LIC

    A few months back I was moving and wanted a reasonably priced Storage unit for some things that would not fit into my new Apartment. I came across Storage Post. I quickly toured the facility and was impressed with the cleanliness of the space. Everything looked new and fresh. I decided to initially sign up there and was surprised to see there was only ONE attendant working the counter on a Saturday which I thought was odd. Shouldnt there be at least two people on a weekend day? I got through the process of signing up and moved in the following Saturday. Again, there was an issue with the person at the desk because there was only one person he had to leave and come back to help other visitors with their units. After that I got to my NEW unit and sadly there was a leak and I did not feel comfortable having my stuff in there despite how small it was. The person at the desk gave me another unit though I did need to wait in a long line again. Great place, clean and easy to use units but expect a wait unless the manage to have more than one person there a day.

     

    Price - 5/5

     

    Service - 3/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Krista Li

    I've had a great experience

    My experience at Storage Post has been great. The staff is very accommodating and helpful.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Laura

    Easy, safe, clean, no-nonsense

    Great storage space. Always quiet so it's easy to get up and in to your space with out a hassle. Clean and well laid out. Oh, and prices rock.

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Juliet

    easy place to move into.

    Good elevators. Easy parking. Climate control is working.

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 3 of 5 stars

    Christopher

    Bait and Switch

    One or two months into my storage period and they automatically increased the price of my storage locker by over 10%. It's not a lot, but also not cool. It seems that they wait for you to get everything in and then raise the price and there's nothing you can do about it except move everything back out and find another place.

     

    Price - 3/5

     

    Service - 2/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Daphne

    Wonderful service.

    Your customer service is wonderful which is the first step in client satisfaction. In addition your buildings are clean well lit and easy to access,

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 1 of 5 stars

    John

    Congested access, limited parking, hours open, no good.

    The passcode to allow me access to the elevator so I get to the floor where my unit was never worked from day1. Repeated contact with customer service to get the problem fixed did not produce any results. They have a tiny parking lot, and limited access hours which means you are not getting in there with a truck unless you take a day off from work so you can get there at an odd time. I moved out with the 1st few days.

     

    Price - 3/5

     

    Service - 1/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Pinzhu

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Louis

    Amazing customer service

    Anthony V. provided us with kind, attentive, and very personalized service. This guy deserves a raise!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 2/5

  • 2 of 5 stars

    Vasilis

    Their unit measurements are way off

    Measurements were way off and as a consequence prices were too expensive for all the way out in the boonies

     

    Price - 2/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Caryn

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Thomas

    Friendly staff, convenient facility.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Trevor

    Nice People Ez move!

    moved stuff in yesterday, was super Ez , and friendly People. signed up online they called me with in minutes. the whole process was fast and a breeze.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Dorothy

    Clean, nice place

    What struck me initially was how clean and well-kept the place looked. Climate control seemed good too. A little out of the way but that is why it is cheaper than other storage places and certainly than those in Manhattan. I got a nice promo rate that is good for about 6 months. They said about $3-4/month after which is still ok after but we will see.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Amna

    Secure & clean location.

    Moving and storage is always a headache but the staff at this location made things so much easier. I went the day before to sort out paperwork, which took no time at all. When I returned the next day to move in, there was a slight glitch with my unit which Jessica graciously helped me with, despite having already clocked out and being on her way home. I am so happy with the staff and prices and space. I'll be recommending this facility to everyone I know.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Valerie

    Very please with the gentlemen who took care of our booking the unit. They weren't pushy and trying to over sell is on more than we needed. I've rented at other units in Western Ny area and have never been given a tour of the facility by the staff.....ever. Thank you

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Edward

    Good service and decent facilities!

    THe service was good and helpful as well as available. The space is not the cleanest place, but the floors are buffed and there is upkeep to the place. I would recommend it to anyone looking for good storage and good pricing.

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 2/5

  • 5 of 5 stars

    Elena

    Over all happy

    professional and over all very good experience. Facility is clean and secured.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Camila

    They are great. I would recommend to anyone.

    The place is easy access. The employees are very easy to talk and they guide you throw all the steps. The space is great.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Anna

    Super easy and friendly

    Great facility with a drive-in loading dock. Big, easy to use hand trucks, large elevator-- couldn't be better. Very happy with my choice.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 3 of 5 stars

    Shivam

    Good but didn't tell about extra insurance money.

    Good but didn't tell about insurance money at the time of booking.

     

    Price - 3/5

     

    Service - 3/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Eric

    Great price for a great place

    Fantasitic pricing Very clean space Flimsy step ladder Great service Spacious Needs a larger carriage, like a U boat or a cart Push carts for heavy lifting would be great

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    ashish

    service was awesome

    I like their offer even customerservice how they treat me and best part was it is very convince

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Fernando

    It was great.

    The facility was clean and the service was up to par.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Esther

    Good service

    Simple to move in, good customer service, no complaints

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Dirk

    Great storage place

    Very friendly personnel behind the counter. Very clean storage. Great "first two month free " offer. Recommended.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Yevi

    Clean facility, helpful staff

    I got the 5x5 locker, which is the one requiring a movable staircase to get to. The staircase was sturdy and as long as you don't have stuff that is too heavy, it is very manageable. I would recommend buying a lock when you are there. They are about $10 and you can get one that fits your exact locker.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Elisabetha

    Clean, good price, conveniently located

    I found Storage Post through SpareFoot.com. They were helpful, reasonably priced, good customer service. After all the stress of moving, at least the storage thing went easy.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Chrissy

    Easy low cost storage option

    We needed a little extra space to store some of our seasonal items. We got a 5x5x4 and it was plenty of room for excess winter items, camping gear, and a couple of guitar cases. The only thing I wasn't happy with was that even though we were told that size unit was accessed by a ladder, I didn't realize how high up it would actually be. Definitely not easily accessible. We were given the option for a larger, more accessible unit but of course that would also have been 4x the price so we stuck with the ladder option.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Julio

    Great Space. Great people

    When I first booked it in late early April, there was a discrepency between Sparefoot and Storage Post policies and rates. I spoke to Anthony(Manager) and Reyes. They both couldn't have been more professional and courteous. They honored the original reservation and contract and made me feel the most welcome. They are and were very patient with me. A pleasant environment to do business. When I finally moved in, Gino was also very professional in the way he not only attended me and but everyone else the came through. He was on his game. Very cool to see. Very chill environment. Would recommend.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Abigail

    Great place to store stuff!

    I just moved in, but I was very impressed with the place. Lots of good security, the place was clean, and the man at the counter (Rayes) was very helpful and informative.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    denisse

    Overall it was a good experience, I just wish they had more people in the front desk.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    AC Coutain

    The place is spanking clean. The staff if smart AND friendly (always nice to get the combination).

    I honestly couldn't ask for anything more. And the first two months as a special I found. They literally charged me nothing for 60 days. That made me trust them even more.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Aletze

    Great!

     

    Price - 4/5

     

    Service - 3/5

     

    Cleanliness - 4/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Tiffany, we couldn't be more thrilled at your feedback about our Long Island City Storage Specialists! Our goal is to provide the best service and we're glad that's what you experienced. We also appreciate your patience with the wait. Stop by and say hi any time! Thanks, Storage Post

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thanks for letting us know about your experience at our Long Island City location. We'll look forward to seeing you around! Best, Storage Post

  • 5 of 5 stars

    David

    Overall a great place with low rates. Only downfall is front desk could use additional help. When it's busy and only one person in office it causes a long delay in simply looking at a room. Regardless, staff work hard and attempt to do their best.

     

    Price - 5/5

     

    Service - 3/5

     

    Cleanliness - 4/5

  • 3 of 5 stars

    Mary Ann

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Raul Lopez-Gamba

    Excellent service-thinking of renting an additional room

    The service has been great up to now and actually they have extended themselves past of what I expected. Not only would I recommend them but will continue to utilize them for present and future storage.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Robert

    Arrived at 6:30 and did have to wait quite a while but Gino was so professional and friendly we were quite comfortable.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Michael Bondar

    Fantastic storage facility

    Great overall experience with a special thanks to Gino who is an excellent professional.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Tal

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Mike

    Great place at a great price

    Very quiet and clean, friendly staff, great prices. Get two months free when you get your space, and an additional month free when you pay for a year in advance. Would definitely recommend.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Graham

    somewhat understaffed in the office but otherwise a very good facility

     

    Price - 5/5

     

    Service - 3/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Kin Wai

    Got what I need for a good price. Location a bit too far from public transport.

     

    Price - 4/5

     

    Service - 3/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Tiffany

    Easy, clean, friendly staff.

    If you're moving in, I'd recommend getting there at least 2 hours before close. It's easier for you in the end so that you aren't stuck in a line with the last minute customers. I had a great experience. The staff was awesome and fun. I felt valued and satisfied with the whole experience.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    John, thanks for the great review! We're glad to hear that your storage experience was seamless and stress-free. Stop by anytime to say hi! Best, Storage Post

  • 4 of 5 stars

    John

    from start to finish the staff made my transition very easy especially on such short notice I would recommend this service to anyone!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Angelica

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Viraj – We’re thrilled to hear that our Long Island City team provided you with great storage experience. Thanks for choosing Storage Post! Take care, The Storage Post Team

  • 5 of 5 stars

    ellen linck werts

    great experience.

    Excellent facility . The young lady who helped us was outstanding.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Sharad Shah

    Good experience

    Good experience. Looking forward to long term relationship.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Viraj

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Juanita – We appreciate you taking the time to rate our Long Island City store location, and thank you for choosing Storage Post as your storage provider. If there is anything we can do to improve your experience, feel free to contact us on our website or stop in to speak with your local Storage Specialist. Take care, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Fulya – We truly appreciate you taking the time to provide us with your feedback. We’re so glad that you’ve had an excellent experience and that our Storage Specialist could assist you. We look forward to helping you with all your storage needs! Take care, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Kashmira – We appreciate you taking the time to rate our Long Island City store. Thank you for choosing Storage Post and we look forward to providing you with an excellent storage experience. Take care, The Storage Post Team

  • 2 of 5 stars

    juanita

     

    Price - 3/5

     

    Service - 2/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Fulya

    The customer service agent at the facility was extremely helpful, discussed my unit size needs thoroughly as I reserved 2 different sizes just to be on the safe side. He showed me both units, and arranged the right one. The facility is very clean, easy to unload furniture, climAte controlled.

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Felix – Thanks for taking the time to rate our Long Island City location and for choosing Storage Post as your storage provider. We look forward to giving you an exceptional storage experience! Take care, The Storage Post Team

  • 5 of 5 stars

    Kashmira

    Great

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Mark – We truly appreciate you taking the time to rate our Long Island City storage facility. Feedback from our clients is extremely important to us because we use this information to make needed improvements. We look forward to giving you an exceptional storage experience. Thanks for choosing Storage Post! Take care, The Storage Post Team

  • 3 of 5 stars

    mark

     

    Price - 3/5

     

    Service - 3/5

     

    Cleanliness - 3/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Stephen – We’re happy to hear that our Long Island City Storage Specialists provided exceptional service! Thanks for choosing Storage Post. We look forward to helping you with anything and everything storage-related. Take care, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Debra – Thank you for taking the time to let us know about your experience at our Long Island City storage facility. Your feedback is critical because we use it it improve our services and offerings. Our Long Island City store is especially busy, so we appreciate your patience with the wait. We will work to speed up service times. Thank you again for bringing this to our attention and we look forward to providing you with a fantastic storage stay. Take care, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi William – We appreciate you taking the time to bring your concerns to our attention. We apologize for the misunderstanding with the referring moving company and hope that the rest of your experience at our Long Island City location went well. We will take a close look at our referring practices to ensure that we are doing everything we can to make it a seamless and stress-free experience. Sincerely, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Bruno – We are thrilled that your storage move-in was easy and our Storage Specialists were helpful. We are so glad you choose us as your storage provider. We will reach out to SpareFoot to ensure unit descriptions are as detailed as possible. Thank you for the feedback, and we look forward to seeing you at our Long Island City store! Sincerely, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Tony – Thank you for taking the time to bring your concerns to our attention. We’re sorry to hear that your storage unit did not meet your expectations. We will work with Storage Specialists to check the current measurements of units at Long Island City to make sure any issues are resolved. Sincerely, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi John – We’re happy to hear that our Storage Specialists are giving our customers amazing customer service and we’re glad we could provide you with an easy move in process. We look forward to seeing more of you at our Long Island City store! See you soon, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Elena - We’re thrilled to hear that our storage facility in Long Island City was a great fit for you! Thanks for taking the time to rate our location. We look forward to continuing to provide you with an excellent storage experience. Take care, The Storage Post Team

  • 3 of 5 stars

    Debra

    Price/deal was the main reason for renting at this facility. Manager was only staff in office which was fairly busy. Wait was longer than paperwork time. If agreement not been handled online and confirmed over the phone (through Sparefoot AND facilty main office AND the local office), there may have been issues. Others customers had complaints that I overheard while waiting. The unit itself is great-clean & as advertised.

     

    Price - 5/5

     

    Service - 3/5

     

    Cleanliness - 3/5

  • 3 of 5 stars

    William

    Technical difficulties. Referred moving company added movers to the free truck and driver deal without asking (rob the mover). Had to pay $200 just for the movers. I would've stopped them had I known it was extra, I just assumed the drivers were supposed to help.

     

    Price - 2/5

     

    Service - 2/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Bruno

    Helpful staff. Easy move. The only problem is that I found out when I arrived that the space I rented required a ladder to reach. It ended up working out fine, but it would've been good if SpareFoot made this clear when I made the reservation.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Ashley – Thanks for taking the time to rate our Long Island City facility. We appreciate your feedback and hope that your storage stay is excellent. See you at your next visit! Take care, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Dan – Thanks for taking the time to give our Long Island City storage facility such a great rating! We’re happy to see that you have had an excellent experience us. Take care, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Sandra – We’re happy to hear that our Storage Specialists were there to help give you a great storage experience. We look forward to helping you with all your storage needs. Thanks for choosing Storage Post! See you soon, The Storage Post Team

  • 3 of 5 stars

    Tony

    The original quote was for a 5X8 room that was anything but 5X8. I had measure my things to fit into a 5X8 lot and upon arrival needed to upgrade as it was not sufficient. This left a black mark on the experience. You should focus on giving more accurate quotes both on sIze and price. Unacceptable.

     

    Price - 3/5

     

    Service - 2/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    John

    I went a day before moving in to fill out paperwork, which was quick and easy. I received a tour to see my unit, and was assisted by a man named Sharif, who was as kind and helpful as he could possibly be. I was most blown away by his customer service. He really made the whole experience as easy and calm as it could have possibly been.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Elena Crotty

    Very clean space, friendly, efficient, and professional staff

    I had an excellent experience renting a small unit for a few items that don't fit in my new space. The manager who showed me the spaces and did my paperwork was extremely nice and professional and guided me to a larger unit after showing me the tiny one that he knew would be too small. The whole process was quick, as was getting into my unit the day I moved things in. The space is very very clean and the staff do a great job at not making moving a miserable experience!

     

    Price - 3/5

     

    Service - 3/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Ashley

     

    Price - 2/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Dan

    Staff is great

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Patrick – We truly appreciate you taking the time to rate all our Long Island City facility. Feedback from our customers is very important to us. We’re glad to see that you had a good experience and we look forward to making your storage stay exceptional! Kind regards, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Kamilah – We want to thank you for taking the time to give our Long Island City facility such a good rating. We’re glad to hear that you had a great move-in process and we look forward to providing you with an exceptional storage experience! Thanks again, The Storage Post Team

  • 5 of 5 stars

    Sandra

    The staff were very nice and helpful and the facility is the most modern I've seen in NYC.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Patrick

     

    Price - 3/5

     

    Service - 3/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Kamilah

    It was fast and easy to move in.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Thanks for taking the time to review our Long Island City facility, Pablo. We’re glad that this Storage Post Location was convenient for you and we hope you continue to have an awesome storage experience! Take care, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Garrett – Thanks for the 5-star rating! We’re glad to hear that our Storage Specialist, Monroe, was there to provide you with great service. We look forward to helping you with your storage needs! Take care, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Tanya – We’re sorry it took a little bit of time for you to be helped, but we’re glad that once our staff was available, they were able to provide you with an awesome customer experience. Thanks for partnering with us for your storage needs! Take care, The Storage Post Team

  • 4 of 5 stars

    Pablo

    Good value, why pay more, this is very Good

    Good staff, service and location.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Garrett

    Absolutely superb customer service. Monroe was extremely helpful, patient and kind.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Tanya

    I did have to wait to be helped for about 20 mins but once I was helped the representative was incredibly nice and fast and helpful. She was very apologetic about my wait and very acommodating. Excellent service! Clean facility and easy to move in with the dollies. :)

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Michael – We’re glad to hear that you have had a great overall experience storing with us at our Long Island City facility. Thanks for partnering with us for all your storage needs. Best, The Storage Post Team

  • 3 of 5 stars

    Michael

    Over all I think this is a very good facility

     

    Price - 2/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Andrew – We’re thrilled to know that you had a easy and convenient move to our Long Island City facility! Thanks for partnering with us for your storage needs. Take care, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Lou – We’re thrilled to see that you had a great overall experience at our Long Island City facility. Thanks for rating our storage location and for choosing Storage Post for your storage needs. We look forward to continuing to provide you with an excellent storage experience. Take care, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Christina – Thank you for taking the time to rate our Long Island City storage facility. We apologize that the paperwork process took some time and that your storage unit was not up to your expectations. Your feedback is critical because we use it to improve our services and offerings. Thank you for choosing Storage Post! Take care, The Storage Post Team

  • 5 of 5 stars

    Andrew

    Easy move-in

    We moved our apartment into storage here because it is fairly priced and very close to manhattan. It is great because moving trucks can come right to the elevator and there is a parking lot right in front. They have plenty of pushcarts to help in your move and the staff is friendly.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Lou

     

    Price - 3/5

     

    Service - 3/5

     

    Cleanliness - 4/5

  • 3 of 5 stars

    Christina

     

    Price - 4/5

     

    Service - 3/5

     

    Cleanliness - 2/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Brent – Thanks for letting us know about your experience at our Long Island City facility. We strive to provide quality service to all of our customers, so we truly appreciate your honest feedback. Thank you again for bringing this to our attention and we hope to continue to work with you to provide the best storage for your needs. Sincerely, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi C – Thank you for taking the time to provide feedback about our Long Island City facility. We’re sorry that the registration process seemed to be a little unorganized, but thank you for letting us know. We’re glad to hear that you had a great overall experience and look forward to providing you with excellent storage solutions. Take care, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Sonia – We’re so glad that you had a great experience at our Long Island City facility and thank you for partnering with us for your storage needs. We look forward to continuing to work with you and providing you with the best storage experience. Take care, The Storage Post Team

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Hi Eric – We appreciate you letting us know about your experience at our Long Island City facility and are glad that we could find the perfect solution to fit your needs. Thank you again for taking the time to provide us with your honest feedback. Please contact us if there is anything we can help you with. We look forward to being here for all your storage needs. Kind regards, The Storage Post Team

  • 3 of 5 stars

    Brent

    It was fine, but the facility isn't as climate controlled as I would hope, and the process to sign a contract was really slow because their computers seem to be really slow and data had to be reentered a few times.

     

    Service - 3/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    C

    Simple and secure!

    Can't complain. The registration process was a bit disorganized but it's a nice, clean, safe storage facility.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Sonia Heckadon

    Great place for storage, people are friendly and helpful!

    MY EXPERIENCE WAS GREAT, AND THE PEOPLE AT THIS STORAGE PLACE ARE EXTREMELY HELPFUL AND EFFICIENT. PRICE IS ALSO REASONABLE CONSIDERING THIS IS NYC.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Eric

    The grated floors on every other level are a bit difficult in certain situations, but overall not a huge issue. The paperwork/check-in process is a bit extensive, and the customer service rep was not totally thorough in presenting all information (i.e. they failed to mention to me about the $30 charge for the "free" truck in certain parts of Manhattan!) Perhaps a checklist (initialed by both customer service rep and the customer) would be a good idea so nothing is forgotten.

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Paul Wolf

    My experience at Storage Post , LIC NY

    Simply nothing less then excellent.... Great service, fast set-up. Personal attention to make sure I was't taking too much or too little space. Move in was easy and fast.... i would recommend Storage Post to anyone in the NYC area looking for addition storage space.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Andrew Giangola

    Our first experience with self storage and a good one. Courteous, prompt service - quick and easy move in.

    After searching a few places online, (we have never used self storage before), we wound up with Storage Post in Long Island City. Great price, and we found a nice suitable facility for our storage needs. Paperwork to get our space was quick, the manager on duty was extremely helpful, and our move-in easy.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Samuel

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Caitlin

     

    Price - 4/5

     

    Service - 1/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Mario

    Very pleasant & am extremely pleased with service provided. Thank You, Mario Illescas

     

    Price - 3/5

     

    Service - 3/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Michael

    Customer service was really great. Their free moving truck wasn't available for they gave me a discount off my first month. The guy at the location was really nice and let us stay 30 minutes extra on move in day!

     

    Price - 3/5

     

    Service - 4/5

  • 5 of 5 stars

    Carolyn

    Great customer service!

    Customer service made a stressful situation, moving, very easy!

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Rosa

    Good deal, safe location & easy access

    The place is extremely convenient and well maintained. I would've given it a solid 5 stars if their access hours were extended by a couple of hours. Overall a great location and good deal.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 3 of 5 stars

    Sabrina

    took about an hour to start unpacking because I had to wait for the lady in front of me who was being slow, and there was a van blocking the driveway and it took a long time to get it moved. Mostly just bad luck, I was shocked there was no loading dock platform, but we managed without. The lady at the desk was really nice though.

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Jason

    Great value, nice that a truck and driver was included. Very clean, secure facility.

     

    Price - 4/5

     

    Service - 3/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Mark

    very professional

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Steven

    The facility was great it's extremely cost-effective. I am on a month-to-month I assume they will nit raise the rent

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 3 of 5 stars

    Susan

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Joe

    Friendly staff...very narrow corridors

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Ben

    Overall I am very happy I moved to this facility. The staff have been very helpful. The building is very convenient to access. The price is a good value for the area.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Raul

    Easy account set up, and very friendly staff

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Eyal

    Friendly. Fast. GREAT costumer service. Timely. Professional. They even gave me a ride to the 7 train after the move in. VERY happy I choose Storage Post LIC

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Nancy

    Super friendly staff and very helpful in making my first storage experience relatively painless. Thank you!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    David Sepiashivili

    Great Location

    Very well priced and great service managers are really helpful.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Joanne

    Good for my storage needs

    No complaints, friendly and clean, very good customer service.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

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