Prime Storage - Greenville - East North Street

Nice storage, horrible management

We just moved into this storage unit and the manager on duty, Doreen, was extremely unpleasant and rude to us. The exit gate on the property is currently broken, which made it very difficult to get the large U-Haul in and out of a single gate. Doreen was unaccommodating and and made rude remarks when my elderly father was struggling to turn the U-Haul around. If possible, we would have switched facilities to avoid dealing with her and giving her the business. Aside from the awful management, the facilities are nice.

Conflict between Web Info & In-Person

Terrific facility, clean, ease of entry from street. Gate is sensitive must proceed, back up a little and it closes. Ease of exit. Appears well maintained facility. Nice folks at the desk. Could have disclosed insurance information up front. The Website is not clear about the insurance and the monthly cost. Free month is limited to specific units that is not made clear. I saw the web after I booked in person. I might have felt differently had I booked online.

Pretty good

This is the only storage unit facility I've ever used but it seems good so far

WOULD NOT RECOMMEND THIS BUSINESS.

Since this company purchased from prior owners, prices increased along with demand regarding insurance and addition to adding for insurance coverage whether you needed it or not. I am arranging to move my property and leave this facility soon, due to cost and insurance demand.

Good service

Good service from staff. Convenient location

Great customer service, easy all hours access, very clean.

Really easy entry and exit for large vehicles or using a trailer. 24 hour access. Indoor and outdoor storage rooms, very clean too. The few times that I needed to use the Customer Service, both of these people went way beyond their duty to help me.

Convenient

Had no problems until recently when my automatic payment did not get there and I was charged late payment fees when I had no idea you didn’t have the payment. I have only been with y’all for years and this happened one time so it was upsetting

It's a pleasure working with Prime Storage!

I've been renting from Prime Storage for a long time and have never had a problem. I've found the facility clean and staff very friendly. I've recommended your company to my friends and look forward to continuing to be a client in the future. Sincerely, R. Smith

nice facility

great location in Greenville SC

Customer Service

Customer service has been above and beyond. Each individual person we have talked with was so nice and helpful. They are all a reflection on the business so I highly recommend this business location.

Good storage facility for the rental rate.

Good storage facility for the rental rate.

Over priced

Extremely over priced. Place on woodruff newer facility for half price for more space