Prime Storage - Albany - 1750 Central Ave

Quick to respond

Thank you. There were a few hiccups, but everything went well.

Affordable

Thank you for doing business with me and my family and the transition of moving.

made the task easy

reserving a storage space with this facility was by far the easiest part of this whole move.

Wonder customer service

The manager, Miss Mackenzie, is the best! She is super helpful and on top of her job. They have a kiosk as well with virtual assistants who were very helpful as well (shout out to Miss Mady who was great!!).

Storage was ok had to make a few phone calls thank goodness someone answere

Wasnﾃ｢竄ｬ邃｢t sent a gate code and was driving around because the unit number did not make sense

had a little trouble with the code, but staff could not be better

good place for rental. staff good and friendly.

Great service, very helpful staff

The staff was very helpful and advised me on how I could save money on my rental insurance. I greatly appreciated the advice and was able to put the advice to good use.

I was pleased with my outcome

I had a pleasant experience. All the workers were very nice. Unit was clean and the perfect size. Overall I'm very happy

Was fine

The person on the video was patient and courteous , but finding the spot was hard no lighting

Nice facility, secure, clean and great value but cust svc could be better

I arrived at 9:40 and the sign said it closes at 10pm. Great! I looked up my gate code and typed it in and it was wrong. I tried and tried to no avail (even went through all the emails sent to me). I finally found the 1-800 number around 9:50-9:55 and after holding for a bit, told them what was going on and sure enough, the email had the wrong code. They gave me the code only to say it's 10 now so you can't get in. They couldn't get me in or make an exception so instead of driving the 3 hours home, I had to get a hotel so I could go back in the morning. Facility is clean and secure and a good value but I'm out the cost of a hotel because of a mistake by them.

Good service, decent facility.

Good customer service. Fairly good security with gate code in and out. Very convenient location

Thank you for your help I see potential in you guys

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Clean Facility

The storage units are convenient to access and are true to size as advertised. The staff is phenomenal,one gentleman there helped me complete registration although it was past business hours.

Kinda pricey

Itﾃ｢竄ｬ邃｢s pricey for a small unit tho

Great clean secure storage

Loved how they cleaned the unit for us and came to meet us at the unit. Very nice staff.

Great process

It was quick and easy and very professional.

Easy Storage

Quick. Efficient. Just needed the code and I was able to do everything myself with no hassle.

Farina

The guy that works there has great customer service experience ﾃｰﾅｸ窶佛津ｰﾅｸﾂ渉ｽ

Friendly staff, easy to work with

The online reservation is great. The staff is friendly. Great location.

After dealing with A Metro movers on Curry rd I was upset itﾃ｢竄ｬ邃｢s filthy.

They were helpful even when there was an mistake on my account. They didnﾃ｢竄ｬ邃｢t become annoyed they were just helpful