Allsafe Self-Storage - Alameda

Customer Reviews

• 5 of 5 stars

  Eddie

  Very nice storage unit managers and easy move in.

  Very nice storage unit managers and easy move in.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 0 of 5 stars

  Manager Response

  Manager's Response

  Annmarie, Angel is new to our team and a great asset so thank you for your positive feedback! Cathi

• 5 of 5 stars

  Annmarie

  Price okay, very clean.

  This facility is really clean. The monthly rent seems to be a little less then most in the area. I missed my move in date, but called in and spoke to "Angel". She was wonderful. Professional but nice. Explained everything completely and was fast and efficient.

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Gary mink

  Manager(Ben) very friendly and helpful

  Clean. Easy to load and unload.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  TERRY

  Easy, affordable, safe

  Great experience- happy I chose this storage facility.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Rochelle

  Love it!

  Friendly, convenient, i would highly recommend this faculty.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Candice

  It was a pleasure!

  Good overall experience, friendly and helpful staff.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Lucas

  Very friendly hosts.

  A bit out of the way but perfect for drive up units. Nice team of hosts on site. Secure.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Samnang

  Excellent service would recommend to everyone need a storage, great price

  The customer service that I’ve received from my service was excellent, respectful, and the service was always willing to help at all cost, so if you looking for a storage this is the place with a great price

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Vicentia Adubea

  Very clean and affordable price

  Clean space and good customer service

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  christopher

  Great spot

  Super friendly people... Move in with super fast and they were very honest about what they had in stock

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 4 of 5 stars

  Bharat

  Nice people, nice place

  Very friendly people. The please is also very good.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Dawn

  Great space to store temporarily

  Great Facillities run by a super friendly couple. It only loses a star for not being temp controlled and a lack of 24 hour access, but I only needed a small space to store some stuff while ai’m in transition and this place fit me perfectly.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Walter

  Everything went smoothly and I feel that I got a fair price.

  I went online to your website on the Night of 30 Oct 17.I went to the Allsafe lot The next morning. The reservation paperwork was already prepared. The agent was friendly and businesslike and the rental was completed in a matter of a few minutes.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Zachary

  Seems good so far!

  Trustworthy Utah family folks.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  tracy

  Fantastic!!

  Overall superb experience and fast and secure!!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  tracy

  Excellent experience.

  Great customer service..good prices and clean.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Miranda

  I like it

  It's really good service I would reccomed it out of my top 5

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Joni

  Very friendly

  Happy to be using this facility for the second time. I am shocked at how much prices have gone up. Staff is helpful

   

  Price - 2/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Mark

  Managers live in-site. They are very helpful

  Very friendly and helpful manager couple. They live on site and allowed me to work late filling my new store room. They lent me a temporary lock while I went to buy my own for my partially filled storage locker. They also allowed me (on a one-time basis) to work late - 2 hours after normal closing - to build & install shelving units. I was leaving the next day for the East Coast. This was in contrast to nearby Extra Space storage, where the manager said they didn't have the authority to let anyone stay after closing time.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Woody

  Good, quick friendly

  Very straightforward and quick.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Donald

  Very friendly, professional and organized.

  From the minute I arrived I was made to feel like I was an old friend. Professional clean and curtious. I wish all businesses were run like this one. 2 thumbs up.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Tara Mae

  Easy, great customer service, great price. Happy Customer!

  Customer service was exemplary. Clean and spacious unit. Convenient location. Very nice.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Priscilla

  Friendly but a little disorganized

  To be fair I came in 15 min till close. I was told a certain deal on the phone with space storage. When I got there they hadn't applied it and I noticed it I pointed it out. The person dealing with us gave me a face and asked for the owner to approve the discount. The owner agreed though. So I will just say be aware when they give you the total that any promotions promised to you were applied. I also felt rushed doing the paperwork but again I did show up 15 min before close so keep that in mind. Overall a good experience though.

   

  Price - 5/5

   

  Service - 4/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Charlie

  Wonderful, Friendly management and nice space

  Checking in was a breeze. the manager was very friendly and very professional; going through each item efficiently. The facility is well maintained and the unit I was given is very clean. Couldn't ask for more! (except more of a discount! haha)

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Geoff

  A little musty but very nice overall!

  I had a great experience moving into AllSafe storage yesterday. The staff was pleasant, and the facility was laid out nicely. The unit smelled a little musty, but I can deal with that.

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 3/5

  Recommended: yes

• 5 of 5 stars

  tom Stinson

  very nice place

  I would recommend this storage facility. The staff is very friendly and accommodating. The units i looked at were very clean and well lit. Everything was explained good to me..

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Ignacio

  very good service

  attentive service, clean, 24 hours access, fair price.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Bernabe

  Simple, cheap, fast setup. Good!

  Ben and his wife got me set up in about ten minutes and I was able to get moving right away. The area is quiet and secure and the access hours are good!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Ryan

  Cheap and friendly

  This is the best pricing in the East Bay by far, and the owners are very friendly and helpful. Well worth the 5 minutes it takes to get there from oakland.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Sara

  Utilitarian and convenient.

  A nice, clean place that serves my current and temporary storage needs. It would be even better if the units were not outside and the am hours extended before 7 am.

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 4 of 5 stars

  Sara

  Reasonable pricing & access with great cleanliness and very friendly staff.

  Pretty good. Things that would improve the experience are earlier access (i.e. 5 am) and an indoor facility; rather than units outside.

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Michael

  good value, really friendly!

  Getting set up was super easy. I ended up being available to check in about 2 hours early but they couple that ran the facility was there and ready to go through the check in process.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  LORI

  Great clean and secure facility

  Although making connections on-line was challenging the actual desk person at the facility was extremely helpful. When forms needed to be completed he made the process simple. When touring the facility , he noticed that the light in the hallway next to our unit was out but when I came back to drop stuff off, it had already been fixed just as he had assured me.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Bradley

  awesome storage solution

  I'd never spend the time to leave a review if I didn't feel very well served, both with customer service and a good deal for my money. These guys check all the boxes so far.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Analiesa

  These folks are so nice and amazing customer service!

  Great facility with amazing access hours. Highly recommend!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  chris

  Good people

  The facility was good, the people were good, Although no electrical outlet...

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Juan

  Good experience

  Friendly owners, positive experience

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Lanone

  Great Staff Service , Quick Fast and Easy

  Nice safe neighborhood ... the staff were very nice ... and a very goos price

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Marina

  The customer service was excellent and timely.

  The place is very clean and orderly. It is very easy to get in and out of the place.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Parker

  Good facility!

  It's a good value and the managers are nice.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Michael

  Great service

  Great service. Great location. Clean facility. Flexible on move in. Looking forward to working with them. Would recommend to others!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Michael

  Fast easy checkin and friendly service

  Lovely couple managing the units. Feels very secure. Had no issues moving their storage stuff out of another unit so that I can move my belongings there (due to the my unit's door being faulty).

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Rosario

  Great staff

  The owners welcome you and put you at ease. They are accommodating and friendly.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  LORI

  Extremely helpful representative helped me with this process.

  Although moving was difficult and it was hard to connect to people who were knowledgeable about discounts and how to complete forms onin once we reached the person at All safe the process became much easier.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Jackie

  Fast, easy and friendly service

  Move in recently, seem clean quite and safe. No real issues but I haven't had a whole lot of interaction with staff outside of viewing the facility and renting my unit. They were very friendly, helpful and patient.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Robyn

  Great price, friendly service

  Would recommend. Be sure to use the AAA discount. It is stackable with the Sparefoot deal.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Janet

  Los encargados fueron muy amables

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  jonetha

  Great location & Customer service

  The staff are very friendly , the storage is in a great location and the pricing is a reasonable.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Solomon

  Amazing managers at the desk

  Move in day proved challenging, I was behind schedule all day. The sweet couple behind the desk were so accommodating and allowed me to fill out the lease agreement 15 minutes after the office closed and were SO very nice the entire time. Great people!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Mary

  Excellent deal

  Use these folks. They hold it down.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Steven

  Process was fast. Owners were very professional and nice to work with.

  The Allsafe Self Storage web page was easy to navigate. Found one I liked, called and made a reservation. Pleased that when we arrived, the promotion was honored, The Resident Managers, Julie and Ben were professional, friendly, and made the process quick and easy. The unit was clean as is the entire facility. Definitely recommend you check them out.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Johanna

  Clean, easy to move in, very helpful and friendly staff on site

  I just got a storage unit at Allsafe and have yet to even move my belongings in. However, right off the bat I was met with supportive and helpful staff and felt that my belongings would be kept very safe. The unit was very affordable and adding a high quality lock was also a really good deal. I feel really good about my choice of Allsafe!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Travis

  Excellent

  Great place. Nice and quiet. Very clean

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Travis

  Wonderful experience

  Very clean, very professional, and the price is right.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Cleo

  Very polite and professional staff

  Top notch service from staff. I woould recommend this storage facility to friends and family.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Sun Ho

  Helpful

  Squarefoot made a mistake with the reservation but the desk worker helped me out and paperwork was smooth.

   

  Price - 5/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 3 of 5 stars

  Hilary

  Cheap but not convenient

  It is extremely hard to get furniture into our unit because the entry way is very small and narrow. Also around a corner. There was jelly stains on the floor.

   

  Price - 5/5

   

  Service - 4/5

   

  Cleanliness - 2/5

  Recommended: no

• 5 of 5 stars

  Sheila

  Fantastic and friendly service!

  Gloria and Jim are both incredibly sweet people. They took their time and answered all of my questions, and broke down the price for me so I knew exactly what I was paying. The area is very safe and secure, which made me feel at ease. I could not recommend this place enough! 5 stars!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  remy

  Best rates easy to get to

  Great location sndeasy acessv.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Peter

  Great Storage!

  Couldn't be happier leaving my things at this storage facility. The people were pleasant, the local great, and the storage clean.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Mario

  Sweet people running the place

  Nice place, and great prices for the space!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Masami

  Very friendly couple who runs this place! So helpful and kind.

  We had no problem moving in--the couple was extremely friendly. The prices were lower than any other storage place in the Bay Area that we could find, but still not "cheap." Would recommend.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Alyson

  quick, efficient and super easy. really clean and secure place too.

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Andrew

  I feel my things are secure

  I appreciate the help they gave me very nice folks great area no ride rafts hanging around very nice facility

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Dylan

  So far so good.

  Limited hours might not be so convenient 7am - 8pm

   

  Price - 3/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Natasha

  Quick and easy check-in was much appreciated.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Jeff A.

  Jim and Gloria at AllSafe are really service friendly.

  Great job. Clean storage. Easily accessible. We will use this storage facility again.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Gabriel

  Great, simple experience. Unit was clean, staff was very friendly, and the whole thing was effortless.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Madeline

  Very friendly staff

  Friendly staff. Competitive rates. Reasonable access hours.

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 1 of 5 stars

  Cash

  Terrible customer service

  Staff stated inappropriate comments during check in.

   

  Price - 3/5

   

  Service - 1/5

   

  Cleanliness - 3/5

  Recommended: no

• 5 of 5 stars

  Britan

  Nice place

  The owners are sweet and I feel like my stuff is safe. Military discount was a huge bonus.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  caroline

  Friendly, knowledgable staff, competitive rates, nice facility

  Staff is helpful, rates are fair, and facility has large units with very high ceilings. Even the indoor units are easily accessible.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  EC

  Nice facility, sometimes snarky employees

  Have been storing some items there for several months and have had a relatively good experience. The folks who work there are real people, which is a nice alternative to dealing with corporate customer service zombies. Facilities are clean and the hours are reasonable.

   

  Price - 4/5

   

  Service - 4/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Jorge

  Nice facility

  the attendant was very helpful and efficient. The location look clean and maintained. I liked that there was no stairs.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Keith

  professional

  Very cleanprompt and family kinda feel

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 4 of 5 stars

  lori

  Best prices on the island.

  First month is free if you're a AAA member with no minimum stay; can't beat that. Allow about 20 minutes to a half an hour for the check in process.

   

  Price - 4/5

   

  Service - 4/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Alice

  Very clean, organized, friendly owners.

  It is storage, not much to say. Very clean and safe feeling. Owners were very nice and helpful. They sell locks for $7- which is nice. You cannot move in in a Sunday but once you pay and contract you can access your space 7 days/week.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Fraser

  Great - The folks at the storage facility were awesome. Could not have been more helpful. The unit probably could do with removal of cobwebs - but thats a minor gripe!

   

  Price - 4/5

   

  Service - 4/5

   

  Cleanliness - 3/5

  Recommended: yes

• 3 of 5 stars

  Eric

   

  Price - 3/5

   

  Service - 3/5

   

  Cleanliness - 3/5

  Recommended: yes

• 4 of 5 stars

  Glendon Papa

  Excellent service. Great price.

  I found these guys via sparefoot.com with an excellent quote for a monthly self storage unit. The customer service was pleasant and I would definitely recommend them to a friend.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Mark

  They were great, very friendly, and helpful in moving in. Would recommend again.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Fatima

  Its hard to describe because it was a great experience.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Christine Ledyard

  Leasing process very simple and easy

  I have leased at other storage facilities before, and the process was not smooth. Also, other storage facilities advertise certain specialty rates, but they have expensive administrative fees. The onsite manger was extremely professional and friendly. Thank you Spare Foot for the assistance with finding this unit.

   

  Price - 3/5

   

  Service - 3/5

   

  Cleanliness - 3/5

  Recommended: yes