Prime Storage - Greenville - East Butler Road

Fast

Made my reservation got to the facility everything was like clockwork staff members on that day were miss Ann and Dave and they were they were very helpful answered all my questions and made me feel very comfortable

Accommodating and friendly.

Staff is very friendly and accommodating. Cleaned out my storage for me before I put my products inside which was very nice. Very fast check in.

The lady is so nice

Very clean and nice facility. Prices are competitive. Keisha is very nice and helpful

Easy access to the storage facility.

Ieshia was a dream to work with...very efficient, professional, personal warmth. Explained everything thoroughly. This was my first time renting a storage space and she made the whole experience great!!! She needed to come to my rental unit to show me how to open the door and did not show any annoyance at my stupidity. EXCELLENT customer service skills!!

Great Service

Great place! The customer service is top notch and they listen to and care about their customers needs. I was in a bad situation and they helped me out in a bind. Would definitely recommend!

Easy to get set up with a storage facility

Keisha was extremely helpful and friendly, got me set up quickly and without any delays

Nice facility

Even though this facility is farther away from my home than I would like , the price is better than most and it's just what we need.

5 stars

Just the right size and easy access.

Great service

Quick, easy and professional. I already wrote a review but Keisha assisted me and she was very professional and quick. The paperwork did not take long. I was able to view the building before purchase. Even though this is temporary I would recommend this place.

Quick and easy

Quick and ease of renting a staorgae unit

Great customer service

In the past five years I have used four different storage facilities and the customer service here was top notch, the Mgr was very informative and had a great attitude. I apologize that I forgot her name. Thanks

Impressed by Kiesha, she was informative, helpful, and delightful,

A very positive experience. Great location for us. Unit was in a very clean condition, again, Keisha was a terrific representative of your company.

Prime Storage is awesome

Kesha was very nice and helpful. She answered all my questions and concerns. The storage is very convenient to my new residence

Advertise Security but Don't Stand Behind It

My spare tire was stolen off the back of my camper. The District Manager is unwilling to actually speak with me about it. They are unwilling to cover the cost of the theft...instead telling me to file with my insurance. They claimed their cameras were not working so they were unable to see the thief. My camper is parked directly in front of a camera and they advertise 24-hour security.

Very satisfied.

Clean,friendly and secure. Competitive pricing.

Very satisfied

Does the job for us, convenient and no problems.

Sad To Say I'm Moving Out

I've had a unit over 15 years and getting in and out has always been a challenge.. but since the owners decided to start selling space that was normally used for driving around other customers when they are in their units unloading or packing .. it's made navigating around the units a pain

Be careful to know what you are getting - Constant changes

While clean and convenient, policies and staff are constantly changing. Kiesha, the Butler Rd manager is kind and committed. The ownership has changed, prices have sky rocketed. Our trailer was hit and damaged while inside storage. We were not reimbursed or insured by Prime. The company is administratively incompetent. We have had 3 spaces for different vehicles and family. Everyone has had problems with management relating to billing, proof of insurance and changing policies. Be careful.

Reasonably priced, accessible and great customer service.

The ease of getting a reasonably priced unit that is clean and easily accessible is top notch.

Great!

Awesome customer service, the unit was a bit dirty but I just swept it out before moving in!