Rite Storage

Is no longer 24 hrs access but charging as if they are

Been at the unit for more than 2 years. Never had an issue but every attempt to get confirmation that they are not a 24/hr facility I get no return response. It’s outrageous to pay the exact same price on this storage unit when I cannot access my tools for my job.

Great Customer Service

Excellent Customer Service, responded quickly, helpful with any questions. I tried calling the number listed and didn’t realize it was later at night but received a call back within minutes! Big selection of facilities, can meet any need. The place I chose was inexpensive, an older facility but EXCELLENT Customer Service and got in right away!! Very happy!!!

Good 12

It’s good for the price can go wrong with that

More facilities

Can be improved the facilities at the storage

Location seems cleaned up n updated some.

The location appears to have been updated some. Move in was a bit slow but they seemed friendly and appreciative.

Not exactly what I wanted

I’m not sure if I misread your description of what I wanted or if it wasn’t clear

Quick, easy and convenient

Richie was very helpful and the whole process was smooth and hassle free

reviewl

good prices, friedly customer service.

Good prices, easy, very friendly

Just moved in, very easy, place looks good and their prices are really fair. Rich is very helpful and paperwork took less than 5 minutes.

Can’t beat the price, unit was clean. Rich is very friendly and helpful

Nice size units; fantastic price; great customer service

Great customer service!

Very fair price and flexible with my move in

Great Customer Service

Even though the place needs tiding up and pot holes covered, I do like the awesome customer service from the gentleman in the office. He helped me from selecting a suitable storage unit. I was bringing in the trailer but it wouldn't have fit the space and I didn't wanted to spend more than $50. With the dutiful guidance of the gentleman in the office I was able rent a bike trailer and moved in without trouble. He walked me to the unit and showed me around. Thank you for saving my move. Danish

Saved my bacon!

I was on a tight timeline and needed to move my vehicle in same day. It was easy to reserve a locker by phone for pre-arrival check-in. Oops! I tried to save a buck by choosing a unit that turned out to be a foot too short for my car. They helped me IMMENSELY by providing the flexibility to easily switch to a larger locker after-hours without hassle or financial penalty. Kudo's and thanks for the outstanding customer service and communication! (The only improvement I can think of would be an on-site lock vending machine ;)

Competitive pricing

I am happy that this is a fully gated storage facility. The surrounding neighborhood looks a little rundown. The facility is nice enough though. Fenced in with a passcode gate to enter. Staff was friendly enough when I talked to them. Didn’t even need to go into the office. All paper and payment was done electronically. Price is decent for what you’re getting. $70 for a 10x10 locker.

Quick and easy.

Reserving the unit was a short phone call and a quick electronic document easy. Checking in took little time. Finding the unit was a little challenging, as they are numbered by building, not by row. There is a True Value about 2 miles North on Elmhurst Rd. To buy locks, and done. The rates are good and you can’t beat the 3 months free promotion they have going right now.

No lights & people living out of units

There weren't any lights, for one thing. There was a bunch of people hanging outside one of the units making it impossible to drive the moving truck down the aisle. Lastly, there was a big step (& overgrown grass) to get into the unit making the use of a dolly impossible for the HEAVY items.

Review

Place is run down and not maintained well. Used to be cheaper than others, after a year not so much.

Recommend

Nice costumer service! Clean storage! I am very satisfied.

Fantastic

Great area and great people. Very clean.

Cheap, quick storage

Great customer service. Fast entry for inexpensive storage - just what I needed.