GoodFriend Self-Storage - Mt. Vernon

Nice and clean.

Solid place. Easy loading. Clean. Not too busy. Very professional staff.

The process is Easy!

My online experience was excellent. It was easy to fill out the forms. I received my confirmations within 5 minutes of placing my order. The facility called within 24 hours to go over the details of my unit. The process was easy and seamless.

Amazing service in a beautiful facility

The men at the front desk where super friendly and helpful. Excellent customer service. They went above and beyond for sure. Very clean facility and I felt my stuff was definitely safe there.

World like it should

Nice people, code access, clean, they sell tapes, boxes and wraps. Great experience moving in.

One line summary

Very friendly staff. Everyone was very nice and helpful

Very clean and the team there are very professional

Clean and team is very professional

Step ladders

It would be nice to have a step stool, or a ladder provided. I am 5"4 and I have a top storage space, I found it difficult trying to put items all the way inside the unit.

The Right Place

The facility is always clean (no bugs), and very reasonably priced

Thank god

Gift cards are welcomed, it is the fact that your belongings are secured and in a clean environment.

Easy, Simple & Convenient

Very friendly staff and very accommodating. No muss, no fuss. Easy access, very simple process and very convenient.

Very clean facility

Glad to have this facility and great service in the area. Wish for later hours however.

Very well run facility

The employees are cery hrlpful and courteous. They do a great job!

good business for the area ! and the location easy to get to.

good location clean and easy to get to.

Excellent customer service and competitive pricing

Well-structured units offered at affordable pricing depending on the needs. I was able to select the right type of storage space very quickly. Front desk staff was helpful, competently answered all my questions and processed the paperwork. I am fully satisfied with this storage facility and its support staff.

Very friendly and efficient

From the entrance to the exit is very welcoming. I feel comfortable and secure with my items at Good Friend.

Very spacious, clean and friendly facility

It's very nice big space the price is kinda of expense however they always have something you can do to lower your rate.

Exclent service personnel great I rccommend

The service was fantastic the personal very courteous and very helpful in explaining each and every step to make things to go smoothly.

I love it this is the best storage company

Good friend storage is the best I love the staff!!! And it's so clean and all the staff is wonderfulЁЯСНЁЯП╝ЁЯСНЁЯП╝ЁЯСНЁЯП╝ЁЯШАЁЯШАЁЯША

everything is super excellent 100percent

services courtesy exvellent hygene

GoodFriend Self Storage is Great

The representatives of the facility were friendly and accommodating. The GoodFriend company provided a moving van for free (two hours were allocated but I only needed one). This free service saved me hundreds of dollars. That being said I have a problem with your policy. According to GoodFriend rules, a customer is allowed to be 45 days late with payment before losing their unit. Such a policy is harmful and detrimental. The storage facility business is both dismal and serious. More often than not, a customer is confronted with a life dilemma – eviction, imprisonment, separation from a spouse and the like. Even if the customer is only moving from one state to another- such a business is rather serious. Problem is – more often than not a customer ends up reluctantly storing all of their possessions in the facility. In closing – GoodFriend must take into consideration whether 45 days late payment is sufficient time for a person to lose all their possessions. Such a stern policy cannot be considered any good after some review and observation.