CubeSmart Self Storage - Webster

Customer Reviews

• 5 of 5 stars

  Lisa

  Cube smart , friendly staff.

  Very nice and friendly. Clean unit. Staff was extremely pleasant and helpful.

   

  Price - 3/5

   

  Service - 3/5

   

  Cleanliness - 3/5

  Recommended: yes

• 5 of 5 stars

  Sylvia

  Great service!

  Clean facility and grat staff. Will recommend it to my friends needing an extra storage.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Heather

  My unit was dirty, but overall facility was very clean. Being required to get insurance for such a small unit (filled with stuff of no real value) made it pricier than it should have been, but no one else had such small units. Overall though, I would rent from them again.

   

  Price - 3/5

   

  Service - 4/5

   

  Cleanliness - 3/5

  Recommended: yes

• 4 of 5 stars

  tamara

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Matthew

  Everything was fine. The keypad is kind of in an awkward place but that's not so bad.

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  adam

  easy to find

  Its a great place the have many different sizes to pick form

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Jay

   

  Price - 4/5

   

  Service - 3/5

   

  Cleanliness - 4/5

  Recommended: yes

• 1 of 5 stars

  j R

  HORRIBLE business ethics!

  This business is absolutely horrible. They have the business ethics way below any standards I have EVER run into. They raise their prices without letting you know, they are absurdly over priced and their pay system, when working is a nightmare. I have used the Sturbridge, Ma storage facility and have spoken to other folk who are currently using their units....... 100% of the people feel the same and are looking for other places as we speak. There are many more in the area with tiger units at the price. HEED THIS WARNING! You will waste valuable energy moving your things into this waste of space and money, plus it is at a dead end road and there are always creepy guys parked at the entrance just watching you go in and out, very bizarre.

   

  Price - 1/5

   

  Service - 1/5

   

  Cleanliness - 1/5

  Recommended: no

• 4 of 5 stars

  Andrew

  Very good

   

  Price - 4/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 3 of 5 stars

  Carol

  At this time I would not recommend the facility due to the security. There is a problem with the system and the gate remains open. I was told it would be at least a week before it will be serviced. This is not acceptable considering what I pay a month for a small space.

   

  Price - 2/5

   

  Service - 4/5

   

  Cleanliness - 4/5

• 5 of 5 stars

  Angela

  The experience was great and would be willing to use them again and tell other about them as well

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Irene

  THE GENTALMEN THAT I SPOKE WITH OVER THE INTERCOM WAS VERY HELPFUL AND GREAT SENSE OF HUMOR

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Mark

  This was the easiest storage facility I have ever had to deal with. I am ex military and I have been doing this for a long time I am now a disabled veteran and will recommend this facility to everyone at the VA. Easy, clean, nice people, easy to get to!!!!!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes