CubeSmart Self Storage - Phoenix - 533 East Dunlap Avenue

Customer Reviews

• 5 of 5 stars

  Kim

  Very clean very helpful

  Very smooth moved right in. Very nice office personnel. Very clean place.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Kim

  Very clean

  No problems moved right in. Personnel was friendly.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Cynthia Rood

  Friendly, helpful staff, very clean, well lit and we'll secured

  It was my first time renting storage space, I was nervous about it. But I'm positive I've chose the right place. The staff was very friendly and helpful. The facility is very clean, well lit and we'll secured.

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Teodora

   

  Price - 4/5

   

  Service - 4/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Reverend Adrianne

  Cleanest storage facility ever!

  Wonderful staff. Very helpful, friendly, polite. Paperwork was a snap. Thank you.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Francesca

  Great!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Brianna Thomas

  Good Service, needs to let people know about the deals going on

  Have online specials but should also try and tell the customer about the other specials as well. But over all I would use them again and will be recommending them to other people as well.

   

  Price - 4/5

   

  Service - 4/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  larry

  excelllent

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Ryan

  Excellent, would recommend it to anyone

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  gina3

  good place

  I'd rent a storage unit from here again a and recommend it to my friends.

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Kevin Geary

  Friendly; clean; excellent

  This is very possibly the best storage in Phoenix. The manager, his wife, the owner and the Sunday manager are all exceptionally friendly, helpful, and pleasant. They have all been extraordinarily helpful and accomodating at different times when I have needed help or assistance. It is very rare to find such helpful service anywhere today. I thoroughly recommend anyone to use their services if needed.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Jeana

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Kristen

  They knew when I was coming in and ready to show me two different sizes of units. The staff was very friendly, thorough, and easy to work with. I loved the fact they had carts and dollys available for use. I wasn't expecting that but for a multi-floor storage unit. It makes sense.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Ashley

  The man was very friendly. Quick and easy to get the unit, affordable pricing and security cameras made me feel safe unloading. I would recommend this storage facility!!

   

  Price - 4/5

   

  Service - 3/5

   

  Cleanliness - 4/5

  Recommended: yes

• 4 of 5 stars

  Randall

  Very friendly, easily accessible.

   

  Price - 4/5

   

  Service - 3/5

   

  Cleanliness - 4/5

  Recommended: yes

• 4 of 5 stars

  Mark

  Great experience. On-Site Manager Sal was extremely helpful in answering my questions and thoroughly showing me around the complex.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Randall

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Bruce

  the best

  I have rented storage over the years at many different companies and this is the best place I have ever rented.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Adam

  hassle free

   

  Price - 5/5

   

  Service - 4/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Sarah

  Friendly staff; easy parking; great experience

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Robert

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Richard Kozma

  Will recommend them to all who ask.

  Spoke with several storage facilities and these folks were the most helpful and accommodating. We are relocating from TX and they offered solutions to our needs that removed a lot of stress.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Chad

  Very clean and friendly. Safe facility, but not in the best area of town.

   

  Price - 4/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Jared

  excellent

  Was exactly what I was told it was, top knotch units!!!!!!!!!!!!!!!!!!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Sharon

  I loved the sweet couple that helped me the first day I settled in. They treat clients like family.

   

  Price - 4/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 3 of 5 stars

  Dawn

  not st all what was advertised no plugins and no light in unit as i was told

   

  Price - 3/5

   

  Service - 3/5

   

  Cleanliness - 3/5

  Recommended: no

• 4 of 5 stars

  Kenneth

  The staff at the facility are outstanding. There needs to be a better way of commuicating the online reservation to the facility. They did not have my reservation available to them when I got there. Also if you could make sure to put on the website that paperwork will be necessary to fill out when you arrive on site would also be very helpful. Thanks for your time. Ken Fellenz

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  Antoinette

  I am not done using the facility, however, I would rate it outstanding so far.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Maggie

  Great salesman!

  We were looking for a small unit for a month or so in the future. Will definitely keep you in mind when the time comes.

   

  Price - 4/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Gina

  Excellent customer service!

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 4 of 5 stars

  K Tkach

   

  Price - 3/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 4 of 5 stars

  Anna Marie

   

  Price - 3/5

   

  Service - 3/5

   

  Cleanliness - 4/5

  Recommended: yes

• 5 of 5 stars

  Kayli

   

  Price - 3/5

   

  Service - 5/5

   

  Cleanliness - 4/5

  Recommended: yes

• 4 of 5 stars

  Katheryn

  Okay when I signed the paperwork the front desk guy was nice but did know the terms of the program that was being offered online

   

  Price - 4/5

   

  Service - 3/5

   

  Cleanliness - 4/5

  Recommended: yes

• 4 of 5 stars

  Jimi

  The gentleman at the counter was polite and curtious. The couple managing the place also seem to very nice. Wouldn't change a thing

   

  Price - 5/5

   

  Service - 4/5

   

  Cleanliness - 4/5

  Recommended: yes

• 1 of 5 stars

  Scott

  DO NOT RENT HERE! BAIT & SWITCH! AFTER 3 MONTHS THEY RAISE RENT FOR $25 UNIT TO OVER $90!!!

  WOULD GIVE ZERO STARS IF POSSIBLE! Fraudulent Bait & Switch. Never said anything about upcoming rent change when I checked in, then after 2 months I get a letter saying the rent for the 5 x 10 unit is going up to over $90!!! When I complained they said "You moved in with a promotional rate, we decided that's over now". UNBELIEVABLE!!!!

   

  Price - 1/5

   

  Service - 1/5

   

  Cleanliness - 1/5

  Recommended: no

• 5 of 5 stars

  Claire

  All air-conditioned (!) and feels safe!

  The air conditioning is sooo much better than "climate controlled" where I had my things before and they were ruined in the summer humidity. I'm a single woman and it feels very safe because it is so well lit with security cameras all over. The manager, Sal, is friendly, funny and helpful. Really glad I found this place.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Marla

  Just what I needed

  Just had to get my garage back. This place was just what I needed. I can park my car in the garage now. The manager helped me by recommending a smaller unit than I thought I needed, saved me money and everything fit. Thanks.

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes

• 5 of 5 stars

  Sam

  Fun - Clean and AIR CONDITIONED

  I was looking for storage and this was the only one I found that had air conditioning. All the others had climate control which I found out was swamp coolers - yuch! Sal (manager) was funny and helped alot. Got a 10x10 for $99 which was WAY cheaper than the other places

   

  Price - 5/5

   

  Service - 5/5

   

  Cleanliness - 5/5

  Recommended: yes