StorageMart - NW Outer Road & NW Woods Chapel Road

Very friendly staff and location!

Our son is moving to Independence and he needs a storage location for his stuff until he finds a place to live in Blue Springs. We stopped by your location and I was greeted kindly by Tammy. She was so courteous and showed me all the options for our son. She showed me the sizes and gave me prices along with telling me about your specials. She gave me her card and a pamphlet. When I was getting ready to leave my wife text me and said her blood sugar was getting low. Tammy then offered me some candy she had in a dish for my wife. That was so sweet of her! Not only is she a great employee, she also cares about other people!Please let her know what a wonderful person she is as well as a great employee!

Very efficient

They made it easy and u can't beat the prices

Extreme hill to get to the large storage units

Other than the extreme hill to get to the large storage units (10x30) it went okay. Just makes it more difficult & if we had known about the extreme hill before renting this unit we would have gone somewhat else. Plus the manager was not very friendly.

Nice people, a little difficult to get into if pulling a trailer.

Very clean place. Nice staff, showed us multiple units before we rented one. Lots of Cameras and good lighting. Some areas are a bit tough to navigate if you're pulling a trailer.

Very Friendly

I went there not knowing anything about what I had did.. Showed up and they made it extremely easy to get situated

Great service

Great quick service , quick availability

Credit for a billing error

I recently discovered there were two erroneous charges on my VISA for nearly $500, which occurred 3-4 months ago. I rent a unit from Storage Mart currently, but there were extra charges in consecutive months that came from a different store from the one I am renting. After many phone calls and little progress, it was finally determined that these charges posted to the store in Blue Springs, on 12300 Outer Road. I had initially reserved a unit from this store back in June of last year, but canceled when I found a unit closer to where my apartment was located. Elizabeth is the manager at this store, and she called me this morning after receiving an email from me showing the charges to my credit card. She spent a large chunk of her day researching this and going through all the charges that occurred on the two dates where my card was wrongly charged. To make a long story short, there was an accounting/computer glitch where my card was accidentally used for another renter's unit in back to back months. I just got another call from her, that the mistake was identified and I will be receiving a full credit for the charges to my card. Without her diligence and desire to take care of customers, I would have never seen this $500 again. I would heartily recommend Elizabeth and her facility if you need to rent a storage facility in eastern Jackson County.

Awesome

Awesome service! Glad I chose here.

A very friendly service

The staff was friendly, helpful and fast.

Customer service was very good

Customer service was very good

Seems like a secure facility.

It's gated so Looks like a safe facility for your items.

Great customer service

Great customer service. Easy access when needed.

Nice price

Really nice area. Price and promotion is good.

Danniyelle was very helpful and so nice.

Danniyelle did a wonderful job explaining how things worked, my monthly rent, the best way to hang my lock.

Amazing

Clean units and friendly employees

Wonderful place

Friendly employee, very clean and great pricing

Professional

Very easy and professional. Nice facility.

Check in was great!

Nice, courteous lady that checked us in. Unit was clean and easily accessible.

Decent prices, good customer service

I received very good customer service while getting my unit. Prices are very reasonable, units are pretty clean and security seems to be good. Would definitely recommend.

Clean facility

Only drawback was clerk was slow dealing with another couples paperwork and left us waiting for 45 minutes. We left and came back.