(877) 449-1281

iStorage Norfolk

951 Ernies Way , Norfolk , VA 23502 (877) 449-1281

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  • 5x5

    5' x 5' Storage

    Climate controlled

    First Month FREE Rent (1st Month)

    Discount Price

    $44.00
  • 5x5

    5' x 5' Storage

    Climate controlled

    First Month FREE Rent (1st Month)

    Discount Price

    $44.00
  • 10x15

    10' x 15' Storage

    Climate controlled

    First Month FREE Rent (1st Month)

    Discount Price

    $94.00
  • 10x15

    10' x 15' Storage

    Climate controlled

    First Month FREE Rent (1st Month)

    Discount Price

    $94.00
  • 10x15

    10' x 15' Storage

    Climate controlled

    First Month FREE Rent (1st Month)

    Discount Price

    $119.00
  • 10x20

    10' x 20' Storage

    Climate controlled

    Discount Price

    $114.00
  • 10x20

    10' x 20' Parking space

    Discount Price

    $114.00
  • 10x20

    10' x 20' Storage

    First Month FREE Rent (1st Month)

    Discount Price

    $159.00
  • 10x25

    10' x 25' Storage

    Climate controlled

    First Month FREE Rent (1st Month)

    Discount Price

    $174.00

Operating Hours

Office

Sun -
Mon 9:00 am - 6:00 pm
Tues 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thurs 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat 9:00 am - 5:00 pm

Unit Access

Sun 6:00 am - 10:00 pm
Mon 6:00 am - 10:00 pm
Tues 6:00 am - 10:00 pm
Wed 6:00 am - 10:00 pm
Thurs 6:00 am - 10:00 pm
Fri 6:00 am - 10:00 pm
Sat 6:00 am - 10:00 pm

Features and Amenities

  • Elevator
  • 24 hr access
  • Truck rental
  • Fenced lighted
  • Surveillance
  • Vehicle requires insurance
  • Egate access
  • Handcarts
  • Sells moving supplies
  • Email invoicing available
  • Accept tenant mail
  • Auto pay available
  • Security deposit refundable
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners or renters insurance available
  • Cash accepted
  • Checks accepted
  • Military discount applies to reserves
  • Military discount applies to veterans
  • Allow eighteen wheeler dropoff
  • Has eighteen wheeler alleys

Additional information

iStorage Norfolk is your source for self storage. We offer climate controlled, interior and drive-up self storage options. We offer month to month storage rental options. We are conveniently located right off E Virginia Beach Blvd close to the Hampton Roads Beltway.

Customer Reviews

  • 5 of 5 stars

    Jessica

    Very good customer service!

    The lady that works the front desk was awesome! She was personable and friendly! She was also efficient and quick! Highly recommend the storage unit!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Brandy

    Wonderful

    I really like istorage. It's very clean the staff is extremely friendly. The prices are very reasonable

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Emanuel

    Friendly and professional

    I experience real gd service the staff answer all my questions and they were friendly and nice i even got a mail box as well i advise any body to check them out first the price is reasonable and the place is very clean and safe

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Emanuel

    Friendly and professional

    I experience real gd service the staff answer all my questions and they were friendly and nice i even got a mail box as well i advise any body to check them out first the price is reasonable and the place is very clean and safe

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Jenniffer

    The facility and staff were amazing.

    The staff was very friendly. The site has flatbed carriers on hand to assist with the move. The hours are great. Overall great experience.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Tameka

    awesome

    The employees are the most up spirit people.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Coleby

    Great customer service

    Price is on point, and they have uhaul there so it makes picking up a rental and dropping it off simple. Manager was awesome and everyone there is super friendly. Highly recommended place!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Lori

    Mark made it super easy to check in and move in.

    Your employees at the Norfolk, VA location could not be nicer or more helpful. It was a pleasure working with them when renting our first storage facility unit.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Brian Nole

    Fantastic storage facility period. Brian N.

    Very conveniently located and great acces hours. Second to none facility

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Brandon

    Excellent customer service

    Loved the customer service that was provided to me.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 3 of 5 stars

    Jamie

    It's ok not great

    Prices are kind of high and it's not 24 hour self service

     

    Price - 1/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Kiran

    V nice &good; price

    V good Custmer service good rate good location

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Ivoress

    Exceptional Service

    I made my reservation and the next day received a follow up call from the facility. The gentleman was very nice, and made sure he would be available to meet me and my family as well as show us the unit. I am very happy with the service, unit, and facility.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Jessica

    very personable but professional

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    kori

    helpful

    moving cross country into 4 units and they have helped where coporate made mistakes they tried to make it better

     

    Price - 4/5

     

    Service - 3/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    kori

    helpful

    moving cross country into 4 units and they have helped where coporate made mistakes they tried to make it better

     

    Price - 4/5

     

    Service - 3/5

     

    Cleanliness - 3/5

  • 3 of 5 stars

    kori

    been very helpful

    i am moving from washington and they have helped coordinate the move. i had some problems with the units being held in the building and floor promised, but they did try and fix it. Not a perfect transaction but they have always been kind to try and make it right.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 3 of 5 stars

    kori

    been very helpful

    i am moving from washington and they have helped coordinate the move. i had some problems with the units being held in the building and floor promised, but they did try and fix it. Not a perfect transaction but they have always been kind to try and make it right.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Thelma

    The property manager was very accommodating.

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Thelma

    The property manager was very accommodating.

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Danya

    Chris is wonderful

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Danya

    Chris is wonderful

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Orean Joyner

    Awesome! Someone got it right!

    I am very impressed with the level of customer service I received from Ashley and Chris. They both were very helpful the many times I took me to fully move in. I can't say enough about their professionalism and I was always greeted pleasantly. Compared to many of our younger generation workers, they were taught first impression is a lasting impression and how great customer service will go a long way. Great job! I love this facility is is accessible on my busy schedule and clean, bright. Thanks iStorage!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Orean Joyner

    Awesome! Someone got it right!

    I am very impressed with the level of customer service I received from Ashley and Chris. They both were very helpful the many times I took me to fully move in. I can't say enough about their professionalism and I was always greeted pleasantly. Compared to many of our younger generation workers, they were taught first impression is a lasting impression and how great customer service will go a long way. Great job! I love this facility is is accessible on my busy schedule and clean, bright. Thanks iStorage!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Wendy Roberson

    Istorage has the best property mangager

    Not only was I impressed with the level of service, but my son (adult) was too. Isorage Norfolk was reasonably priced compared to other facilities. The place was clean, well lit, secure, and easily accessible for loading and parking. An important feature in my decision was the property manager, Chris. He went out of his way to make my visit comfortable and take care of me even before I was a client.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Wendy Roberson

    Istorage has the best property mangager

    Not only was I impressed with the level of service, but my son (adult) was too. Isorage Norfolk was reasonably priced compared to other facilities. The place was clean, well lit, secure, and easily accessible for loading and parking. An important feature in my decision was the property manager, Chris. He went out of his way to make my visit comfortable and take care of me even before I was a client.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Aaron

    ok. i rented their truck and got a threatening email from them because they couldnt find the key. the email stated that i was to leave the key in the drop box, but they have a lock attached to the key and the key wouldnt fit in the drop box so i left them in the glove box. they need to make sure the key fits in the area they tell you to leave it before sending a threatening email

     

    Price - 5/5

     

    Service - 3/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Aaron

    ok. i rented their truck and got a threatening email from them because they couldnt find the key. the email stated that i was to leave the key in the drop box, but they have a lock attached to the key and the key wouldnt fit in the drop box so i left them in the glove box. they need to make sure the key fits in the area they tell you to leave it before sending a threatening email

     

    Price - 5/5

     

    Service - 3/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Emily

    My only issue was that I reserved a first floor unit and when I got to the facility they didn't have any. Then when I got moved to the second floor I didn't receive a discount.

     

    Price - 4/5

     

    Service - 3/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Emily

    My only issue was that I reserved a first floor unit and when I got to the facility they didn't have any. Then when I got moved to the second floor I didn't receive a discount.

     

    Price - 4/5

     

    Service - 3/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Jessica

    Excellent.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Jessica

    Excellent.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Margaret Gollins

    fast, convenience & friendly and great customer service

    The manager Tina, was very helpful, knowledgeable and went her way for a first time renter like myself. She walked me through the detail of the whole process like a pro that she is in a very timely manner. i would definetely recommend you guys to my family & friends.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Margaret Gollins

    fast, convenience & friendly and great customer service

    The manager Tina, was very helpful, knowledgeable and went her way for a first time renter like myself. She walked me through the detail of the whole process like a pro that she is in a very timely manner. i would definetely recommend you guys to my family & friends.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Wendy

    Definity had a great experiance at this facility, bigger storage room for a cheaper price than my last one.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Wendy

    Definity had a great experiance at this facility, bigger storage room for a cheaper price than my last one.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Angela

    I had a wonderful experience at iStorage. The staff was very personable and accommodating. It only took a short time before the paper work was done and I was being shown around the facility, and then I was moving my things in.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Angela

    I had a wonderful experience at iStorage. The staff was very personable and accommodating. It only took a short time before the paper work was done and I was being shown around the facility, and then I was moving my things in.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Layne

    Manager was exceptional, went over and beyond customer service. Only negative was the facility public restrooms.....very dirty

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Layne

    Manager was exceptional, went over and beyond customer service. Only negative was the facility public restrooms.....very dirty

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Jamy

    The customer service at this facility is top-notch. I felt that Tina cared about our situation and was as helpful and accommodating as anyone could wish for.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Jamy

    The customer service at this facility is top-notch. I felt that Tina cared about our situation and was as helpful and accommodating as anyone could wish for.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Leo

    A great experience. Tina helped us a lot in our move.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Leo

    A great experience. Tina helped us a lot in our move.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Donavon Lewis

    pro's in the biz

    for a awesome storage experience this is storage for U !!

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Donavon Lewis

    pro's in the biz

    for a awesome storage experience this is storage for U !!

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 5/5

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