(877) 449-1281

Mesa Self Storage on Broadway

1060 W Broadway Rd , Mesa , AZ 85210 (877) 449-1281

Get Directions

  • 5x10

    5' x 10' Storage

    Only $1 for the remaining days of the month and free lock when you reserve online

    Discount Price

    $48.00
  • 5x15

    5' x 15' Storage

    Only $1 for the remaining days of the month and free lock when you reserve online

    Discount Price

    $55.00
  • 10x15

    10' x 15' Storage

    Only $1 for the remaining days of the month and free lock when you reserve online

    Discount Price

    $90.00

    Regular Price

    $95.00

Operating Hours

Office

Sun -
Mon 9:00 am - 6:00 pm
Tues 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thurs 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat 9:00 am - 6:00 pm

Unit Access

Sun 5:00 am - 9:00 pm
Mon 5:00 am - 9:00 pm
Tues 5:00 am - 9:00 pm
Wed 5:00 am - 9:00 pm
Thurs 5:00 am - 9:00 pm
Fri 5:00 am - 9:00 pm
Sat 5:00 am - 9:00 pm

Features and Amenities

  • Fenced lighted
  • Surveillance
  • Egate access
  • Resident manager
  • Email invoicing available
  • Accept tenant mail
  • Auto pay available
  • Security deposit refundable
  • Insurance available
  • Homeowners or renters insurance available
  • Cash accepted
  • Checks accepted
  • Military discount applies to reserves
  • Military discount applies to veterans

Additional information

On Broadway Road East of Alma School Rd. The office is located on Davis St!!! Proudly serving the Mesa community! Customer satisfaction is our specialty! The units can be used for Vehicle Storage but boat and trailers will not fit through the doors. Our location has both Roll Up and Regular Swing Doors on some units. The units with (2) Swing Doors are discounted. These types of doors will fit household items including Refrigerators, Washers and Dryers they are wide enough for even a overstuffed couch or chair.

Customer Reviews

  • 5 of 5 stars

    clyde

    grteat location and good access

    greta location and good access

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Stephen

    Very helpful

    Very nice and profesional. Helped me out on last second move.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Ed, Thank you for your review. And that problem as been taken care of.

  • 4 of 5 stars

    ed

    Performed as promised.

    Some areas are cluttered with storage outside the units.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 2 of 5 stars

    Mahmoud

    The do not care about the customer

    They gave me wrong gate code did not work then I got locked 3 times inside one of them for 40 minutes They do not care and did not solve the issue till now

     

    Price - 4/5

     

    Service - 1/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    sheri

    So far so good

    Upon arrival I was greeted promptly, shown my unit, given a clear explanation of the rules, and paperwork was quick.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    sheri

    So far so good.

    Was greeted right away and shown the unit. Rules were explained clearly and paperwork was quick. Would recommend to anyone needing storage

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Tasha

    Doesn't get any easier

    Awesome, friendly, easy, fast service... Very polite employee.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Craig

    Everything looks fine. Facility has security cameras.

    See my summary above. xxxxxxxxxxxxxxxxxxxxxxxxxx.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    S. Summoner

    Very Nice All The Way Around

    I wanted to make sure that I was at this location for a little while before I gave my review. I spent about 10 minutes in the office with the paperwork very quick Joseph was fantastic he explained very thing to me as this was my 1st time needing a storage unit, so I was a little more than worried about my belongings. But the personal at the facility is very professional very polite and very helpful. I was given a very nice lock to secure my unit I was walked back to the unit so I knew exactly where to go when I got there as I was not moving in until the 21st of August. Joseph removed his lock and I placed my lock on the unit which was very clean inside and out and he told me that the office was closed on Sunday but he more than likely would be around the property if there was anything I needed to just catch up with him. But it all went off without a hitch no issues at all. I have been there for a couple of months and I love it. I get my new house soon and I would love to keep my belongings at this location because the folks are so nice but I must move out. But at least I know that if I ever need to use a storage facility again I will defiantly be going to Mesa Self Storage on Broadway. They are Terrific and very friendly at all times. Thank you Joseph for all your help.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 2 of 5 stars

    Alwanda

    it could have been better all the way around

    Ran into snag with 3rd party driver causing damage to fence on the property and the female employee on the phone was verbally abrasive, treated like a criminal because my friend had a hard time intially getting owner of vehicle to contact them and before they were able to get an adjuster out to look at everything. I was too freaked out and stressed to make the first step so that didn't look right so their frustration is understandable, however customer service is very important no matter what. I eventually contacted them and supplied the insurance info friend gave me , I just hope I stil have access to my stuff, though.

     

    Price - 5/5

     

    Service - 1/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Maria

    Affordable

    Great deals on storage units. Multiple sizes available.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    victoria

    It's "okay"

    Lock removed from wrong unit. Since we moved stuff after office closed, I had to leave a message to let them know.

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Kelly

    Just What I Was Needing!

    I've never had to use a storage unit before so I was very new to this. The first place I went to basically wanted me to rent a shoe box for $50 a month. I decided to continue searching and I ended up finding this place! It's a bigger unit for the same exact price as the original location I went to. And this location had a much better move in special!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Destini H

    Great value

    I needed storage on the fly and they have a great selection available. Front desk was very friendly and helpful! Be careful of the size truck you bring in if you select a back storage unit. The space is tight if you have to turn down the back but I did have a 17 foot truck. Overall great for the convenience and price.

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Harvey

    Very helpful Staff

    I had some issues moving in and the manager really helped me.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Lisa

    Exactly what I needed

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Xander

    Great place, good prices

    Good customer service, bigger unit than what we had elsewhere at a better price, my spouse, a former security officer, is pleased with the amount of security features they have in place.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 1 of 5 stars

    Jackie

    Gross

    I made a reservation through Spare Foot, i tried to call and see if I could come in this morning first thing when they opened I called for 40 mins and no one answered the phone or returned my call. I went to the location and I was there on 3/22/16 at 8:25 A.M because I wanted to get in and get out. Office was closed and no one was there but it was not yet 8:30 so I waited around and when it became 8:35 I knocked on what appeared to be an apartment but no one came to the door. SO I waited and will I waited I took a look around and frankly it was disgusting. There is some guy up front in a unit and he was sleeping there I was going to ask him if he knew when the manager would be in but quickly changed my mind, I was almost ran over by some guy in a truck as he raced through the main gate, I looked back to the dumpster and it was just gross. There is trash stacked up all over the place and just thrown about and it seemed as though no one cared how this placed looked. I decided I did not want to rent from this location and I went home and cancelled my reservation. Sorry to say the place is gross and if there is that much trash near the dumpster can you just imagine what the rest of the place looks like. If I could give it -5 Stars I would.

     

    Price - 1/5

     

    Service - 1/5

     

    Cleanliness - 1/5

  • 5 of 5 stars

    Xander

    Bigger unit for less money, good customer service

    Switched companies when our previous storage unit place increased the rate twice within a year. Now paying less for a bigger unit with a light. Check-in was easy and friendly. My husband, who worked security for years, liked the amount of activity on the premises and the number of cameras.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    brandon

    this place is cool

    Looks like I found a great place to store stuff for my job . awesome quiet and peaceful

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Shannon

    The staff was great the prices are excellent the unit was clean and included a light. The parking accessibility is slightly limited .

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Patricia

    It was quick & convenient

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Aundreia

    I like that a lock is included with rental. I do not like that vehicles are lined up along the back fence where my unit is. This makes it difficult to come and go especially when others are also visiting their unit.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 2/5

  • 5 of 5 stars

    Tracy

    Great customet service

    Haven't been long enougjh but overall front desk was helpful and efficient.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Robert

    Excellent customer service. Very friendly. Place is nice . Will come back if needed again.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Thomas

    Great value!

    Arrived and checked in immediately. Very courteous and helpful front desk staff. The corners are pretty tight for my full size van, there was standing litter on property and unit needed to be swept out. But, it is a great value for the price.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 2/5

  • 5 of 5 stars

    Robert

    Great place.

    I wish it had 24 hr access tho. But woman in office is awesome .

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 1 of 5 stars

    Richard C

    Who Knows for Sure

    I made a reservation for the 12th of November, I called Spare Foot to see if i could go there earlier to get my unit they told me of course. They told me that I should have been advised of this when I was contacted by the facility manager the day I made my reservation however I was never called I wasn't sent an email and then I went to the facility on 11/9/15 to rent the unit the office was closed, I tried to call and got no answer, I spoke with someone there who was as confused as I was because they too were there to rent a unit and said they were told the office was open unit 5:30 PM. I chose this site based on the reviews so now I am really confused, do they not have the same company that had all the great customer service or what. At this point in time I would not recommend this location mainly because no one ever called me no one was there when I needed to get my unit, and this is not the way to handle business.

     

    Price - 1/5

     

    Service - 1/5

     

    Cleanliness - 1/5

  • 4 of 5 stars

    joshua

    Would use again .

    Very quick and helpful attendant.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    NICOLE

    Easy Process!

    This was my first time renting a storage unit so I had many questions. The young lady at the front office was helpful in person and over the phone as well professional. It made my experience the easiest transaction out of my entire moving process!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    RK

    Great Customer Service

    I found this place to be extremely helpful, great prices and the friendliest employees I have come across in a long time. I am deaf so it is hard to rent things if people don't know how to sign or don't have a relay operator to go through, I emailed the manager and she allowed me to do this all by email and my movers will be moving me this weekend, should have been last weekend but they got busy. So to sum it up this place is great, I would recommend this location to anyone looking for a storage unit and if you need to do this remotely they make it as easy as 1,2,3 Great office staff very friendly. Kaley is the office manager and she was fantastic. Thanks Kaley you made this a very easy and pleasant experience.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Peyton. I am the owner of Mesa Self Storage on Broadway and I want to thank you for sharing your positive experience . We are a small family business and pride ourselves on Customer Service like you received from Izzy. Thanks for your business. Phil

  • 0 of 5 stars

    Manager Response

    Manager's Response

    My name is Phil and as the owner of Mesa Self Storage I want to thank you for your business and for taking the time to share your positive experience with Izzy. Go Izzy!

  • 5 of 5 stars

    Peyton

    Super Friendly

    I love it so far, it took me exactly 5 mins to sign the lease and get a free lock and pay for my unit, the manager had emailed me back right away I sent her all my info she had the unit all setup in the system and I was out that door with a storage unit and peace of mind, it was a piece of cake. Glad I found them on Spare Foot this location is great, the staff is friendly, willing to help, and super fast at the move in process. Thanks Izzy I will spread the word to all I know about your location

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Crissy

    Great

    Well the manager was great had it all set up for me when I got there I signed the lease paid my fee got a free lock and was in and out in 7 mins, she smiled the entire time she, made me laugh she greeted me when I came into the office by standing up and shaking my hand, my experience was terrific and I'm glad I found the location. Thanks Izzy you were right I'm most happy with my experience at Mesa Self Storage on Broadway.....

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 3 of 5 stars

    Mamatha

     

    Price - 3/5

     

    Service - 3/5

     

    Cleanliness - 3/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Sandy- My name is Phil and I am the owner of Mesa Self Storage on Broadway. We are a small family business and pride ourselves on the outstanding customer service you were given by Izzy. She has really turned around Mesa Self Storage on Broadway. Thanks and we appreciate you business. Phil

  • 4 of 5 stars

    Michael

    Great for the price and hope to never have to deal with the property manager again...

    After placing my reservation I received a prompt phone call with details and instructions regarding the unit. I was able to complete all the paperwork and details for move-in during my lunch hour and the woman behind the desk was very pleasant and friendly to work with. After completing all the paperwork and processing my payment she handed over the lock and keys and mentioned that if there was a lock on the unit to just let her know and they would have it removed. There was indeed a lock on it so we returned and asked to have it removed and mentioned that we would be back in the morning to store our belongings which we were told was not a problem. The next morning we discovered the lock was still on the unit and the office was closed. Part of the details mentioned that someone lives on site and so we knocked on all the doors and tried calling the main number all to no avail. While waiting for the office to open a woman came around the corner and looked into a few units and we asked if she worked there. She was very rude and said she was the property manager. We mentioned the issue with the lock and were told that she put the lock back on yesterday and they do this to verify if someone has moved in. We mentioned the conversation from the previous day to which she obviously didn't care about, offered no apology, and gave the basic attitude of why are you inconveniencing me? Thankfully she was at least helpful in removing the lock allowing us to proceed with our day. Aside from that one unpleasant exchange I liked everything else and because of the value would still recommend it to both friends and family.

     

    Price - 5/5

     

    Service - 3/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Sandy

    Nice Place

    I like it, I needed to rent the unit on my way out of town for 2 months and I needed to do it on Sunday I spoke to Izzy and she was willing to meet me at her office even though it was closed on Sunday to rent me the unit she said it would take about 7-8 minutes to do the paperwork and she was right. I was in and out of there with locks and a good unit in a matter of minutes. Very nice lady easy to work with, and best of all friendly as get go,and the best part is they don't care if you need the unit for years or just a couple of months you are still treated with all kinds of friendliness and smiling faces. Way to go Mesa self Storage. They get my vote for location of the year!!!!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Mike B

    I Like It!!!

    they were friendly the ladies in the office are nice as can be they seem to know what the heck they are doing and it only took 7 mins for the paperwork. Good People, Good Price, Nice Location can't go wrong with Mesa Self Storage as far as I am concerned.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Sam- My name is Phil and I am the owner of Mesa Self Storage on Broadway. Thanks for taking the time to share your positive experience with Izzy our Manager and I appreciate your assessment. Thanks for your business. We pride ourselves on treating all folks fairly and promptly. Phil

  • 5 of 5 stars

    Marc

    Fantastic Place

    I like it and I like the people. Property is clean, office is nice and clean and professional, manager was as polite as can be, she stood and shook my hand and welcomed me to Mesa Self Storage, the paperwork took about 7 mins I was in and out in no time. Could not ask for a more pleasant experience. Go see them they treat you right and I got a call form the manager 2mins after I hit enter on Spare Foot so they are right on top of things. Great place great people that is how I like it.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 3 of 5 stars

    Naomi

    Good for what I needed but would prefer to go to an indoor unit next time to avoid bugs!

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 2/5

  • 5 of 5 stars

    Sam B

    Was quick and Easy

    I hate it when people don't get what they want or think just because someone doesn't allow them to act like a fool in their place of business they will write a bad review, well as far as this business and the employees go they are great, the paperwork took 8 mins, my move in was quick got a free $15 lock and the place looks great, could use an upgrade on the back and side gate and fence but I believe the manager has it all under control, she was pleasant and kind and very helpful, so do not believe the bad stuff just because someone follows rules and won't allow you to break them does not mean they are rude they just believe in doing what is best for the company and I agree, Thank you Mesa self Storage.... Just rent from them you won't be disappointed at all.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Sherle

    Great Customer Serivce

    I like this place and I like the 2 ladies I spoke to in the office, hey were very friendly and very nice, I called about 10 minutes after the office closed to leave a message and the manager answered and I asked if I could come in early to do paperwork so I could move in Saturday she said no problem she would be in her office as early as I needed I told her 8am would be great and she was there had all the stuff ready for me even a new lock took about 7 mins and I was out the door, I liked the place did mention the side gate and the back fence she said they were getting stuff together to upgrade, the place is clean and I feel safe. Very easy place to rent from the price is great and the office staff is wonderful. Thank you Mesa Self Storage

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Randi- My name is Phil and I am the owner of Mesa Self Storage on Broadway. We area small family operation and we pride ourselves on the great customer service our employees like Izzy provide to ALL of our customers. She is this way all the time!! Thanks for your business and for taking the time to provide feedback. Thanks. Phil

  • 5 of 5 stars

    Randi

    Very Nice

    The service was great the lady in the office is fantastic, a little worried about the back gate but she lives there so I'm sure my stuff is going to be fine, but I think they should do a little work on the back gate it looks a little unsecure but I would still tell folks to go and rent there the Customer service is great they are all friendly, it is clean and I was treated with respect being Transgender comes with good and bad things all the time but Ms. Izzy treated me with nothing but respect so this place get 2 thumbs up. Go see them they are real freindly

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Johnny- My name is Phil and I am the owner of Mesa Self Storage on Broadway and I just wanted to say thanks for being a return customer but more importantly, you have identified the reason why this facility has turned around. Izzy is our manager there at Mesa now and we are so happy to have her smiling face and supportive customer service as you outlined. She is responsible for the turnaround and I want to thank you for recognizing the difference between today and last year before we purchased the facility. Thanks again.Phil

  • 4 of 5 stars

    Jim Robirts

    Good for the price

    The man that helps around their is very friendly and helpful. The place is good for the money.

     

    Price - 3/5

     

    Service - 3/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Jonny H

    I'm a returning Customer Who Now Smiles

    I was at this location about a year or so ago and the service was terrible, I thought I would never go back I stopped at the tires business up front to get my tires and I was told there was a new manager in the office and a new owner as well, so I thought to myself why the heck not Jonny give them another chance and I am so glad I did. I went home looked them up on Spare Foot again checked out the reviews and decided to give them a chance to WOW me and WOW me they did. The place is 10x's cleaner then what it was before the lady was so sweet and polite not to mention funny but I do feel bad because I forgot her name I will tell her I'm sorry later, the prices are great the best in the area, gates work better then before office did not have a bunch of birds, and feathers and other gross stuff in there it was clean and the lady behind the counter stood up extended her hand and said "Welcome to Mesa Self Storage on Broadway", I felt like I was home. Thank you so much to whoever bought the location and hired the nice lady in the office the place looks amazing all the way around, and the lady in the office is 150% better then before what a great improvement. So glad I needed tires i might have went somewhere else and been disappointed again. Great job Mesa Self Storage!!!!!!!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Ryan. My name is Phil and I am the owner of Mesa Self Storage on Broadway. You are a quality guy and one who tells the truth and put this in perspective for Sparefoot. Thanks to you for your business and for taking the time to set the record straight.

  • 5 of 5 stars

    Ryan J

    5 Stars is not High Enough

    On 8/7/15 I was in Mesa Self Storage on Broadway and I was speaking to the manager, she was very polite, friendly and knowledgeable as well. I have never rented or needed a storage unit and I only need it until I can get a storage shed built at my business location, the day I was there (3) men walked in looking for a fight and from what I gathered they did not even have a unit there but they cussed and screamed at the manager who handled the situation like a PRO, she never yelled she never screamed and when the man started screaming racist remarks and other remarks she politely asked them to leave. This is a great place and I feel positive that my items will be safe, so (5) Stars is not a high enough rating for this facility or the folks that work in the office. People will always leave a bad review if they do not get their way that is the way this world works now, but please don't just take my word for it go see them talk to them and by all means rent from them, BEST PRICES, BEST LOCATION AND THE MOST KIND, POLITE PROFESSIONAL STAFF I HAVE SEEN IN SOMETIME. THANK YOU MESA SELF STORAGE ON BROADWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Serjio- My name is Phil and I am the owner of Mesa Self Storage on Broadway. As you know there are two sides to every story. I spoke with Izzy , our manager, about this situation right after it happened. Your friend does not speak English and was trying to present a hand written torn in half receipt as proof of payment. The customer then evidently brought you in to translate and it became very heated because of YOUR negative attitude and the result was your friend, my tenant, being asked to leave so these types of confrontations with you do not happen again. To show you how far off the mark you are on Izzy's attitude and professionalism check here reviews since 6/21/15 when I fired the previous Manager. She sure is doing something right as we have had a 15% increase in occupancy since she took over on 6/21/15 with at least 10 super positive endorsements. Phil

  • 4 of 5 stars

    Stacey

    Best price, good customer service, security looks good!

    I would recommend this place to anyone who needs storage. They beat the price of other locations by a lot!

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Christof

    Great Place Friendly Folks

    This place is great was running late yesterday still got there manager was awesome, I have never rented a storage unit from a location where the person stood up greeted me and offered me their hand and Welcomed me to the location what a great experience. Love it already and I feel secure that my items will be safe for a couple of months while I am out of state, thank you Mesa Self Storage

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 1 of 5 stars

    serjio cerda

    worst place to go

    I don't know the ladies name that was in office cause cinse I got there she had a attitude I went there to translate for a friend cause she was trying to charge him last months rent again when he had paid it we showed her a receipt but all she could say is that we probly made it at home cause the page was cut in half and was missing a blank piece after telling her not to yell cause we were being polite she told me to get out and then terminated my friend gave us a eviction noyice of 3 days from todays date to remove contents of storage after he had just paid her this months rent 1 hour before I told her I was gonna put a review on yelp and she laughed and said we don't have one I asked for a corporate number and she said I am the bosss and laughed so I told her she was gonna hear from my attorney she said make sure he speaks English awful place to go my friend said she is always in this king of mood and as far as costomer service she don't care simple as that Im gonna be reporting to bbb don't go there people worst place to go!!!!!

     

    Price - 3/5

     

    Service - 1/5

     

    Cleanliness - 1/5

  • 5 of 5 stars

    Bob B

    Good service!

    Customer service (Izzy) is excellent. She was cheerful and went above and beyond!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Jackson

    OUTSTANDING SERVICE

    What more can I say, I rented form this location before and the service was terrible the lock was not removed and the lady in the office was horrible I found them online under a different company name and I read the reviews and thought what the heck I would give them another shot and I'm so very happy I did, they still have the best price in town, and the new manager is great, I got a welcome email and a call right after I made the reservation so all I can say is just give them a shot they are great and back on top. Thank you Mesa Self Storage you restored my faith in humanity.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Brianna. My name is Phil and my family owns Mesa Self Storage. We pride ourselves on the folks that work with us and Izzy is a perfect example. Always willing to go the extra mile for our customers. Thanks again and thanks for your business. Phil.

  • 5 of 5 stars

    Brianna

    Piece of Cake

    I needed a unit late in the day, search for several hours then I found Mesa Self Storage, I reserved my unit and did not notice they closed the office at 5:30 so I called right away got a very nice and pleasant lady on the phone at 5:25 and she said come on down I will be right here waiting for you. She had the paperwork all done all I needed to do was sign and pay and I was able to unload the U-Haul as well. Thank you Izzy and thank you Mesa Self Storage for the great people that work there

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Loralee Cloncs

    Can't beat the price!

    Between how easy it was to rent a unit to the affordable price my experience has been great!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 3/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Elizabeth- Thanks for your feedback. My name is Phil and I am the owner of Mesa Self Storage. We appreciate your business and I am sorry that you were caught up in our software and gate conversion.

  • 2 of 5 stars

    Elizabeth

    The price is excellent and the staff is friendly and helpful but have been having some issues with the front gate. The gate is out of service most times that I try to get in due to some keypad issues which is frustrating.

     

    Price - 3/5

     

    Service - 2/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Nick

    Very friendly people working there and so helpful.

    I was amazed at the helpful, friendly lady I talked to when I rented a unit. Its such a friendly environment. I'd recommend this storage firm to all my friends.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Tami- I want to thank you for your kind words. My name is Phil and Mesa Self Storage on Broadway is part of our small family operation. I changed managers on June 16th and all of the old reviews belong to previous management. What you experienced with new management is our future and the future for our tenants. We appreciate your business.

  • 5 of 5 stars

    Tami Lawson

    It's a great place to storage

    I was a little scared after reading some of the reviews however after I spoke to the office manager she was kind and friendly she was fast at the paperwork it took 7 mins and she was funny. She said it was because of her red hair I say it is because she is just down right nice as can be. So go rent from Mesa Self Storage on Broadway they are the best. Don't be scared by some of the reviews it's a nice place and the office manager is as well.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Jackie Maxillo

    Great Office Folks

    I read the reviews and I don't know about what issues the people had before me but I found the office manager to be a delight. She was quick to answer my questions she emailed me the documents right away and she was a pleasure to deal with. I would say go see them they have great prices and a very nice manager. My movers said she had the unit all swept out and cleaned up and even helped them unload a big item or two and made sure that my lock was on my unit and my keys were retrieved from the movers and placed inside the office, what a great deal so yes go see Izzy and staff they are grreeeaaatt

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Diana

    I had a very Pleasant experience overall booking my storage and with the office staff as well!

    The on the phone that helped me after I went online was extremely helpful and pleasant. As well when I got to their offices the couple that helped me were also a real pleasure to work with! facility was very good. Prices were the best. I recommend it 100%

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Jason

    It's a storage lot.

    I walked in, was greeted with a smile and friendly service. The prices were very competitive and they have good security measures. Can't ask for more.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Ralph

    Fantastic and professnal people running it

    This is a very good place and the service is fantastic

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Kelli- I am the owner of Mesa Self Storage and I wanted to thank you for taking the time to offer your feedback. We pride ourselves on offering a family business attitude of positive customer service to our customers. Thank you for your business and I will pass along your compliment to Kaley. We are happy to have her on our team. Phil

  • 4 of 5 stars

    Kelli

    good overall experience

    My recommendation is based on the knowledgeable and helpful performance of Kaley, your employee. She was able to answer every question and concern I had while processing my info. Very professiona[.if I had my own private storage business I would hire Kaley.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Melissa

    Nice people there in the office!

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    Raymond

    great place

    They are still painting and stuff. So it was just a little messy

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 0 of 5 stars

    Manager Response

    Manager's Response

    Dear Nicole, I am very sorry that you feel your experience with us was less than excellent. We have a long-standing policy that all units must have a lock on them, so I can guarantee none of our employees would have agreed to leave a unit unlocked for a week. Your husband would have been told that if he did not have his lock with him at the time he rented the unit, he would need to come back during office hours, which are 8:30 am to 5:30 pm, Monday through Saturday, so we could take our lock off and he could put his lock on. After your lock is on your unit, you have access from 6 am to 8 pm, 7 days a week, but need to be off the property by 8:30 pm. I know how frustrating moving can be and as a management team we do our best to help when we are available. Outside business hours, we live normal lives like everyone else, which means we are not on call 24/7. Again, I am truly sorry that you feel your experience with us was less than excellent, Betty Kirstine Site Manager

  • 1 of 5 stars

    Nicole Mendoza Ferguson

    Would not use this storage unit again.

    My husband came in one week before we needed the unit and on Sunday when we come to store our things, they left thier own lock on our unit. The was no way to get ahold of the owners. No one answered the door or returned our 3 phone calls. We wasted an entire day because of this. When we called the next day to confirm they removed thier lock, they obviously didn't check their messages or they don't care because they had no idea what I was talking about. No apologize, nothing from the owners. The units are so close together, its hard to get to the units and in and out for that matter, if you have a moving truck you should not use this unit, the truck will not fit. Needless to say, this has been a terrible experience.

     

    Price - 3/5

     

    Service - 1/5

     

    Cleanliness - 3/5

  • 2 of 5 stars

    Jenae

    The woman who runs this is very nice and joy to work with.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 3/5

Back To Top