(877) 449-1281

Self Storage 1 - San Francisco

1828 Egbert Avenue , San Francisco , CA 94124 (877) 449-1281

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  • 6x8

    6' x 8' Storage

    Covered

    2 Months @ 50% off!!!

    Discount Price

    $129.00

    Regular Price

    $168.00
  • 5x10

    5' x 10' Storage

    Covered

    50% off 1st Month!

    Discount Price

    $137.00

    Regular Price

    $178.00
  • 7x8

    7' x 8' Storage

    Covered

    Super Special Unit!!! 3 Months @ 50% off!!! Ground Level Unit!

    Discount Price

    $147.00

    Regular Price

    $191.00
  • 7x8

    7' x 8' Storage

    Covered

    Super Special Unit!!! 3 Months @ 50% off!!!

    Discount Price

    $147.00

    Regular Price

    $191.00
  • 8x8

    8' x 8' Storage

    Covered

    50% off 1st Month!

    Discount Price

    $169.00

    Regular Price

    $220.00
  • 7x10

    7' x 10' Storage

    Covered

    50% off 1st Month!

    Discount Price

    $179.00

    Regular Price

    $233.00
  • 6x12

    6' x 12' Storage

    Covered

    50% off 1st Month!

    Discount Price

    $189.00

    Regular Price

    $246.00
  • 8x10

    8' x 10' Storage

    Covered

    2 Months @ 50% off!!!

    Discount Price

    $199.00

    Regular Price

    $259.00
  • 9x10

    9' x 10' Storage

    Covered

    Super Special Unit!!! 3 Months @ 50% off!!!

    Discount Price

    $219.00

    Regular Price

    $285.00
  • 9x10

    9' x 10' Storage

    Covered

    Super Special Unit!!! 3 Months @ 50% off!!! Ground Level Unit!

    Discount Price

    $219.00

    Regular Price

    $285.00
  • 8x12

    8' x 12' Storage

    Covered

    Super Special Unit!!! 3 Months @ 50% off!!!

    Discount Price

    $229.00

    Regular Price

    $298.00
  • 8x12

    8' x 12' Storage

    Covered

    Super Special Unit!!! 3 Months @ 50% off!!! Ground Level Unit!

    Discount Price

    $229.00

    Regular Price

    $298.00
  • 10x10

    10' x 10' Storage

    Covered

    50% off 1st Month!

    Discount Price

    $239.00

    Regular Price

    $311.00
  • 10x10

    10' x 10' Storage

    Covered

    50% off 1st Month! Ground Level Unit!

    Discount Price

    $239.00

    Regular Price

    $311.00
  • 10x12

    10' x 12' Storage

    Covered

    2 Months @ 50% off!!!

    Discount Price

    $287.00

    Regular Price

    $373.00
  • 10x15

    10' x 15' Storage

    Covered

    Super Special Unit!!! 3 Months @ 50% off!!!

    Discount Price

    $389.00

    Regular Price

    $506.00
  • 12x14

    12' x 14' Storage

    Covered

    50% off 1st Month!

    Discount Price

    $459.00

    Regular Price

    $597.00

Operating Hours

Office

Sun 11:00 am - 4:00 pm
Mon 9:00 am - 5:30 pm
Tues 9:00 am - 5:30 pm
Wed 9:00 am - 5:30 pm
Thurs 9:00 am - 5:30 pm
Fri 9:00 am - 5:30 pm
Sat 10:00 am - 6:00 pm

Unit Access

Sun 7:00 am - 7:00 pm
Mon 7:00 am - 7:00 pm
Tues 7:00 am - 7:00 pm
Wed 7:00 am - 7:00 pm
Thurs 7:00 am - 7:00 pm
Fri 7:00 am - 7:00 pm
Sat 7:00 am - 7:00 pm

Features and Amenities

  • Elevator
  • Free truck rental
  • Fenced lighted
  • Surveillance
  • Egate access
  • Handcarts
  • Sells moving supplies
  • Email invoicing available
  • Auto pay available
  • Insurance required
  • Insurance available
  • Homeowners or renters insurance available
  • Cash accepted
  • Checks accepted

Additional information

Welcome to Self Storage 1 of San Francisco, CA, your premiere self storage location! Our facility is clean, safe and secure! We offer a Free Move-In Truck with your storage unit rental. We also accept packages on your behalf and offer low-cost insurance. We are conveniently located just off Egbert Avenue. Our facility features several amenities including: - Loading dock for convenient pick-up and delivery to your self storage unit - Competitive rental rates on all self storage units - Month-to-month self storage rental agreements for maximum flexibility

Customer Reviews

  • 5 of 5 stars

    Margaret Swanson

    Storage is all the same, it's the workers that makes the difference

    I'm sorry I only know Paul's name because the ladies that work there are very pleasant and helpful. Paul is the person that setup my storage locker, and assisted me with the use of the Self Storage 1 truck. It was very helpful to have use of their truck. As I was traveling this summer, I used the locker as a closet. I was continually going to the locker to switch suitcases and supplies used for my different trips. I always felt safe. Whether it was early in the morning or right before closing, one of the ladies were always walking around to the different floors to make sure everything was ok. I have had lockers were they allowed people to hang out in the lockers all day and sometimes it just isn't very safe for a single women walking around. I appreciated the security elevator that did not allow anyone to have access to a floor other than the one with their locker. Sometimes when you end a contract people have a bad attitude. But the workers were very helpful with my exit. I would recommend this locker to others and I can see myself back here if I need a locker again.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    ERIN R MCPHERSON

    Great facility and staff!

    I have been very happy with my service at Self Storage 1. It is very clean and secure. Three parking lot is big and secure, as well. I never worry about my belongings there. The staff is knowledgeable and helpful. There are lots of carts and other supplies available to mange move in and out easier. Their elevator is huge-I can't say enough good things!

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Matthew

    Clean, secured, and ample parking!

    Paul, Carmen, and Jackie does a wonderful job at keeping the place nice and neat. Operation running smooth!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Juan Pablo Gutierrez

    Clean, safe, easy access, great staff - who could ask for anything more?

    I have stored my artwork, a very important cultural archive, as well as a collection of more than 50 yers Of magical books, objects and extraordinary objects received from shamans & faith healers from all over the world. These precious and unique objects I would not trust to any other storage facility.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Noel Yescas

    Great customer service, clean , reasonably priced.

    Don't recomend storage to my worst enemy, maybe to my worst enemy. But the staff is very friendly and supportive. Clean , well lit, and good prices. I wish they had later hours on all floors. And better carts , more mattes carts.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Christian Piuma

    Review

    Facility gets job done, staff is friendly/helpful. Pricing seemed high, and my rate bumped up which I did not appreciate. Its clean and has been great storage.

     

    Price - 2/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Jean Osbay

    Paul and staff are wonderful! Very customer service oriented!!

    I have been a customer with Self Storage 1 for too long now!! However, Paul and staff are the most customer oriented and wonderful people I have ever done business with. The facility is well lit and extremely clean. I unabashedly give it a five star rating!!

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 3 of 5 stars

    Daniel Dallabrida

    Excellent Facility but Expensive

    Clean, friendly, safe, but I would suggest to a friend that they do some research on cost. My rent has increased considerably since to started renting.

     

    Price - 2/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Ginky Ponce

    Great staff and very clean office

    The staff at this office is very friendly and the office is always clean...the only reason I would recommend the place to my friends and family is because of the monthly price but other than that the place is great

     

    Price - 1/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Donna LaVallee

    Clean, secure storage facilty

    My items are secure in this facility, staff has always been helpful when needed. It is always clean and there are usually carts available to help move things around. They have recently initiated an email notification if there are any problems with the elevator so that you can change plans before driving over. However, there have been way too many rate hikes over the years with no corresponding improvement in service. The value for price is no longer good.

     

    Price - 2/5

     

    Service - 3/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    DEMERE Smith

    Very nice customer service

    I would recommend this facility to anyone.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Stacey Cole

    The best customer service

    I have been very pleased with the store just as well as the customer service the coffee is good too I will gladly recommend to a friend are another family member Lord bless

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Lilli B.

    Clean, well lighted, very helpful staff!!

    Hello, Ive been storing here since 2009. All the staff members have been always so helpful, the place has always been clean, its all well lighted and Ive never had any issues with my stored items. The unit prices have gone up and although I struggle with that issue, the positive aspects have been greater than the price issue. Thank you.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Carol Jones

    Strong recommendation for Self Storage 1

    Paul and his staff are great to work with and I am so pleased to rent a storage unit here.This facility is well maintained and has a truck to reserve for moving .I have referred several people here.My only recommendation for change is to turn on the large fans on each floor for at least 30 minutes each night to circulate fresh air...unless San Francisco is having unusually hot days.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 2 of 5 stars

    Katherine sims

    very clean and secure, too expensive

    It was a great experience until I got a letter to notify me of a raise in rate of over 25%. I'm looking for another facility

     

    Price - 1/5

     

    Service - 3/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Ram

    Good short-term storage solution

    I used Self Storage 1 to store my belongings for the summer break from my university. The storage unit was clean, and my belongings were secured. I had no major issues with my time there. The only minor issue was that I had trouble figuring out how to close the storage unit my first time there. I tried calling the front desk for help, but I was unable to get somebody on the line. In the end, it didn't matter since I was able to figure out how to close the storage unit shortly after. I received 50% off for the first month, which was great since I only stayed with them for two months. I recommend using Self Storage 1 if you need a quick and easy storage solution over a short term.

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Lori Oyamada

    Clean, safe, competitively priced with great customer service.

    The facilities are very clean, safe and well-managed. The team there is very personable and helpful -- they're just nice people, and I've always had good interactions with them. Not only that, but it's competitively priced! For me, it was a no-brainer and I feel lucky to have found Self-One.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Otis & Norma Byrd

    We have been very impressed with the cleanliness & customer service.

    We have been very impressed with Self Storage 1. The staff are consistently courteous and helpful. That is an extra plus to my wife and me. We are always notified when there might be problems with the elevators which assists with our planning. The unit is impeccably clean and that is another plus. I wish the pricing was a little less, however, we understand that you get what you pay for and for that reason we continue to use the facility.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Joe Liccardo

    excellent facility and Service

    the Facility is clean and well maintained and the customer service is excellent.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Shirley Hamilton

    Your management is fantastic and always on the ball. Very professional .

    I think highly of your storage company, your cleanliness, someone is always at the front desk to give attention of your needs. Please keep up the good works and do not change.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Joanna Gadd

    Very clean & safe storage facility, but you pay dearly for it

    We like it here but our monthly bill has increased by nearly $200 per month over the last 3 years. It was approx $360 per month in November 2014 and we've just been informed it is going to be $540 soon.

     

    Price - 2/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Stella Zhang

    I like the service, but it rising price too fast.

    I like the service, but it rising price too fast since I rend a big storage. Every month coast a lot. Hopeful the price do not rise any more. Thank you!

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Mark

    Great, safe secure space, easily accessible.

    Safe, clean, secure space, easily accessibbike. Great staff!

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Elinor

    Great customer service

    I appreciate the security, cleanliness and especially the customer service here. They always return my calls on time and have been very helpful when I needed to move to a bigger storage space.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 3 of 5 stars

    Andrew Prevost

    Rent is too high. Too many rent increases.

    The rent increases are too often and too much. They have no discount provisions for people on fixed incomes such as seniors and persons with disabilities.

     

    Price - 1/5

     

    Service - 3/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Ileana

    Its a great space with accesible hours great costumer service

    I really enjoy the self service system with the code acces, how you can just come in when ever you pleace between the hours that its open. Its clean, very secure, they are really attentive things that happen around. Overall a great experience.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 3 of 5 stars

    Phil Coates

    Too expensive

    Price has more than doubled since I've been there. Much faster than inflation. I plan to bail out at some point soon.

     

    Price - 1/5

     

    Service - 3/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    jacina

    Great service. And easy access to my facility.

    Its a decent facility. With wonderful customer service. I enjoyed the facilities easy access to storage lockers.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Mansour Lim

    A nice clean and good place for all Storage space.

    I highly recommended this place to anybody else.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 1 of 5 stars

    Edward Leiske

    Terrible! Raised rent twice in 7 months!

    I'm a disabled veteran on dialysis and they wrongfully keep raising the rent on my unit every few months! They are wrong for that!

     

    Price - 1/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Ray Luh

    Self Storage 1 is your best self storage choice

    I've never had the need to use public storage, so I was quite nervous about choosing the right company among many out there when the need arose. One thing that struck me about Self Storage 1 is the plethora of great reviews about them. My decision was made easy thanks to those who took the time to tell others about their own experience. And I am happy to report that I concur with those who have nothing but good things to say about Self Storage 1. From the get-go, I was impressed with the professionalism displayed by the very capable staff that made signing up a speedy and thorough process. And I couldn't be happier with the storage unit that was perfect for my need. I liked the fact that the building is well lit and weather-controlled to stay the same at all times. Security is also top-notch that made me very safe about leaving so much of my valuable items with them. In the end, now that the time has come to move out my belongings, I want to tell people out there looking for a place to hold theirs - look no further! Go with Self Storage 1 and you will not regret that decision.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Richard kunkler

    Great choice

    Best place for friendly service . Clean safe and a free move in truck . Hard to beat

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Qi Li

    great customer service

    They may not have the best price but they are so friendly and helpful.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 3 of 5 stars

    Richard kunkler

    Best people and place

    Clean safe friendly and the best deal . The give you a move and n truck

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 3 of 5 stars

    Alena

    It was ok, a bit expensive

    I wish you'd have cheaper smaller storages

     

    Price - 3/5

     

    Service - 3/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Karen Totua

    Great customer service

    The prices have gone up a bit too much but it's clean and well-managed. You can always count on Paul to help!!!

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Chanelda Daniels

    The Best Customer Service

    Upon moving the rates were at a good for my pocketbook. But now I've been looking around because of life circumstances and the storage is becoming way to Expensive!!! Just received 2wk notice that fees would be going up.....that's an additional $22. Bucks for me. In search of another company. Don't get me wrong its very clean,safe,and the staff are Awesome but for me. It's way to much.

     

    Price - 1/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Josh Benham

    clean and well organized

    Among many crummy or otherwise dodgy storage places, this one stands out for its cleanliness and professionalism.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Edith Crichton

    expensive, but good service

    Aside from price, which went up quite a bit at one point, it's been a good experience for me. Clean, easy access, good communication with the desk.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Shamus Booth

    Great space for your stuff!

    Easy and safe storage spot. Lots of ranges of sizes to chose from.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Amy Barnett

    Too Expensive

    The constant increases in rent is outrages.

     

    Price - 2/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Samir

    Would store again

    Very clean, very thorough onboarding, smooth move in.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Samir

    Good quality!

    Couldn't have expected anything more. Very clean, convenient, and thorough instructions. I'd definitely use them again.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Patrick

    It's seamless

    Love the unit. Clean and perfect temp

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Sarah

    Flexible, excellent customer service

    I booked with Storage 1 and at the last minute realized I needed a bigger unit. There were able to upgrade me at a moment's notice. Everyone was extremely friendly, the premises are secure and clean. Would recommend!

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Alison

    Super easy to make a reservation and moving my stuff in went very smoothly

    I made my reservation online, and they were super helpful when I called with a couple clarification questions. The space is clean and I had no problems moving my stuff into storage. I haven't gone back since I initially stored my stuff a few days ago, but it seems like it'll be an easy process when I do need to access my storage unit.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    S.C.

    clean, safe and professional

    Great customer service, all things explained and questions answered ahead of time.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Ashley

    Good First Experience but I would make a change or two

    I wish my building was open til 7pm like the second building in my facility.

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Alexis

    Good location, great price!

    Self Storage is the best place in San Francisco to store your stuff. It's a clean secure building with ample parking in a good location. Highly recommended!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Eleni Caminis

    Customer service was great! Climate controlled facility in SF a plus!

    Manager said we could "receive" our unit prior to move-in day so that the moving in process could be faster since we were paying our movers by the hour. He also said that billing would not begin until we moved in. That really was helpful .

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Judy

    clean, staff helpful

    clean storage facility. secure. a little hard to find at first though you can see facility from freeway. staff very helpful

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Tom

    Clean place, friendly staff.

    The guy at the front desk was very friendly and nice. The facility is clean and felt safe. I saw plenty of cameras and a security guard showed up around 6PM.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Steve

    Secure facility with friendly staff.

    Very well run facility with friendly staff.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Claude

    Location a little out of way, but not too hard to find.

    Great elevator and ample enough carts to use.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Eugene Nnodim Jr.

    SELF STORAGE 1 EGBERT ST.... THE BEST CHOICE TO STORE YOUR STUFF!!!

    I have lived in the area for years and it wasn't until about almost 9 months ago I had to store my stuff somewhere, I thought about Self Storage 1. From the first time I walked in until now, I've had nothing but the best customer service from Paul, Carmen, and Jackie. The hospitality and the positive vibes that they bring makes coming to this facility comfortable for me. They're all friendly and any question you have they will answer it to their best knowledge. They're here to accommodate and provide the best customer service to make sure that the customer is satisfied 100%. The entire facility is clean, safe, secure, the unit I have is the perfect size, free truck to move your things in, discount for the first 3 months, free candy and pens... I mean I can keep going on. If you're in the area, going out of the state or country, and looking for a great storage place in San Francisco to store your belongings, I recommend stopping in at Self Storage 1 on Egbert St. You will not be disappointed.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Jennifer

    Nice facility, reasonable prices

    Staff are friendly, the prices are good, and it's a very secure and clean facility. Easy to access.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Kat

    Easy!

    Facility feels secure. Great customer service.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Denise Craig

    A clean, well-lighted place.

    Clean environment with good lighting. There are various sizes of units to fit one's needs. Cost for packing boxes, padlocks, etc are reasonable. There are plenty of carts available for customer use. Staff is helpful, but sparse on weekends when you would think there should be more staff. There is a very large parking lot which can be accessed only by an assigned customer code. Use of the elevator also requires a customer code. I have always felt safe in the facility. Never had any problems. Also, new customers get a complimentary use of the hauling truck.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 3 of 5 stars

    Pamela Tyson

    Rate hicks are killing me!

    The cost of my unit continues to go up... when will it stop!

     

    Price - 1/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Dorothy Yuki

    Easy in and easy out!

    The place is very easy to get in and out of. Space is always clean and the units are dry, unlike many outdoor places. Security seems very good.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Jack wilson

    Great people & service

    All was friendly & very helpful

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    VINCENT DUNLAP

    Egbert Storage Facility - Highly Recommended

    A clean, secure facility with a personable, professional service staff. The customer service staff go the extra mile to answer all questions and provide top-notch service.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Victoria Fleming

    OK for the price

    The service and property is great, clean and easy to get in/out of but the prices are crazy! We have had 3 increases in the last 1.5 years - whyjQuery111007899326596125487_1466439163812?

     

    Price - 2/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 3 of 5 stars

    Rebecca Gordon

    Overpriced

    I moved in to a ground floor unit, which eventually was flooded so I was forced to move to a different unit on the second floor - without any help or support AND I was charged MORE for the new, SMALLER unit. I'm not a very happy customer.

     

    Price - 1/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    D. Elizabeth Hernandez

    I love this place, it's safe and organized

    I was so tired of looking for a safe place to storage my husbands tools ! A friend of my told me about self storage ! So glad I made this decition.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Donald S MacPherson

    Excellent Storage

    Self Storage 1, and outstanding storage facility, a first class management team assure correct pricing concerning all units. The facility is kept ship shape and clean all round, including bathrooms, all walk areas, parking area and office area. The staff are a professional team that will take care of all your self storage needs, including but not limited to, carts, cardboard boxes of all standard sizes, cardboard box kit sets, bubble wrap, dish and plate sleeves, plastic stretch wrap of two sizes, individual unit door pad locks, etc etc. A wonderful full size elevator for your convenience, refreshing drinking water situated within the spacious office area, and the not to be beaten superb fresh coffee,on the house. First Class, self storage 1.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Roel

    Convenient, clean, easily accessible storage facility

    Good place but they should not continue to increase prices every 6 months

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Mary Jefferson

    Great place to store your belongings

    I think its one of the best places even though the prices are a lil high i still think that its a friendly place. Custoner service not bad either...LOL.. JK

     

    Price - 2/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Caroline Cory

    Excellent in cleanliness and customer service

    Self storage One is a modern, clean facility that is easy to access and feels very secure. The staff is helpful when needed and respectful. I always feel safe

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Ellouise Patton

    Very clean and efficient.

    Very clean and efficient. Great customer service. A bit pricey but most storage spaces trustworthy of leaving your valuables will require an investment. The added security technology and low stress access are worth it. Customer service is excellent. If you have to wait for another customer to complete their business, you are acknowledged and promptly served when an agent becomes available.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Rick Camargo

    Great customer service

    Overall, I have had a great experience with storage 1. It would be nice to be locked into a set rate for a known time so that you don't get a notice randomly about an increase and in less than a year. I didn't care for rhat. I feel if one knows, then they could plan for the increase and make prior decisions to stay or leave because of increases. Price was a major factor in choosing your company.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    norm mattox

    very courteous interactions with all members of self storage staff.

    all of my interactions with customer services have been helpful and courteous. it doesnt matter if the contact is face to face or on the phone. all of my exchanges have been positive.

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Andy Holst

    Very clean facility

    It is nice to know that there is a good storage facility in San Francisco. They have good size units and are very clean.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Matt

    Would recommend

    Good storage arrangement and friendly staff

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Patricia Pasco

    Love the staff and the location

    Pleasant staff, great location willing to work with me.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Elizabeth Mooney

    Good not great

    The hours are too limited and I don't like how much the rent on my unit has gone up. Also, while I know it was for my own security, this was literally the hardest place for me to change my name when I got married. And I accidentally left my framed college and graduate school diplomas in bubble wrap in the hall (admittedly my fault). Once I realized, I called and the woman at the desk said they throw away any left in the hall. They had my names printed right on them. It would have been nice if they called me. Otherwise, people are friendly and the place is clean, so I guess I can't really complain.

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 3 of 5 stars

    Briana Campbell

    Pretty good

    Raising rent the only thing not perfect

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 2 of 5 stars

    Ron Ehmsen

    Temperature is too hot on upper floor.

    Price is too high per square foot. Unit sizes are too limited.

     

    Price - 1/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    MIYA CRISTINA CARPENTER

    Self Storage 1 is a wonderful facility

    The associates are helpful, pleasant and knowledgeable. The facility is large, clean and organized. It was a plus that they provide a moving truck to use on move-in.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 2 of 5 stars

    Gwendolyn Durham

    Would not recommend

    price too high! Consideration should be given to long time customer not ongoing increases. calling and e-mails way too much

     

    Price - 5/5

     

    Service - 2/5

     

    Cleanliness - 2/5

  • 5 of 5 stars

    yevgeniy bolshev

    good service

    manager and office employee on the top of the customer service.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Ice

    Very spacious, friendly staff, and the price is pretty good too

    The were very nice, they offered me coffee and understood what I was looking for.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Paul Aaronson

    Clean, secure and professional facility.

    For the past several years we've continued to rent two spaces at the facility. The managers are friendly, helpful and responsive in all of our interactions. Large modern freight elevator and moving carts are readily available. The facility is clean, well lit, accessable and very secure. We wouldn't think of going anywhere else.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Jim Brunsmann

    I have been more than satisfied with the service I have received to date.

    I have been more than satisfied with the service I have received to date.

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 2 of 5 stars

    Brooke Byrne

    nice but expensive

    I've been here about 10 years storing things for my business and personal things that won't fit in the tiny SF apartments. I get a rent increase every 6 months of 6-20%. It's quiet and secure and relatively clean except for the moths. I DON'T like being dinged every 6 months and am looking for another storage facility. They know it's hard to move your stuff and so they think they can raise the rates whatever they want because you won't move. Staff is nice but management will eventually raise their rates right out of business.

     

    Price - 1/5

     

    Service - 4/5

     

    Cleanliness - 3/5

  • 4 of 5 stars

    David Brown

    Helpful but getting very high in price

    Your people at the facility and very helpful and friendly. Your customer service people on whatever network you use are not so and feel so stuck with their script they are not helpful.

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 3 of 5 stars

    Amy

    Self storage 1

    It's a nice facility. I think the company acts in bad faith because they raise the monthly rent too often.

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Carole

    Being clean and secure was important to me.

    This company has good clean units. I love the security process. Appreciate the 3 month discount. The staff has been friendly and the equipment has always been available. So far this unit has met all my needs.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Sean

    Clean, friendly and casual

    I really appreciated how the guy we talked to was very up front with us about everything, he was extremely friendly and made sure we understood every single fee or charge that was going to be included before we even began looking at the unit. We took a look at the unit which is exactly what you'd expect from a storage facility, nice and clean as well. There is parking around the back for you to unload your car or truck (including the free truck available with move in). Overall great experience

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Stanley

    nice and convenient facility,

    like their staff, very helpfull, price reasonable

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Arturo

    The best I have been so far.

    The best I have seen so far - very professional.

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Susan Henderson

    Very large facility, which is kept clean and well-stocked with dollies and moving carts

    While the registration process can seem very time-consuming, I feel it provides a sense of security that customers are well informed and that records are thoroughly and scrupulously maintained. I really enjoyed the convenience of the free moving truck which was included in my initial move-in.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Dartanyan

    Great customer service in a timely fashion

    My expectations were met from the first time I walked into the building. I was greeted and prorerly and they were very helpful with any questions that i had. Its a very clean and quite establishment. I was impressed with the security and feel very at ease with my belongings there .i definitely would recommend this to family and friends.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Seg

    Clean, climate controlled facility

    They start you off cheap, but they jack the price up after 6 months which they don't warn you about. Possibly every 6 months. Do they all do this?

     

    Price - 1/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Lisa

     

    Price - 3/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Tiffany

    Great service, feel confident with my property being kept safe

    Really impressed with the straightforward service these guys have provided thus far. I was ready for the bait-and-switch act and have been happily surprised that they do exactly what they promise. Phew!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Callum

     

    Price - 1/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Adam

    Customer service was excellent!

    After a long day of moving, I was helped along every step of the move in process. Customer service here was really excellent. Definitely recommended.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    C. Inopea

    Very impressed. Well lighted, smells fresh and clean!

    Got there almost closing time on a Saturday to pay for my storage in advance. We were the last customer for the day and Paul was very accommodating and really knows his trade. Went through the paperwork in a breeze thanks to Paul. The walk- through impressed me the most. First thing that caught my attention is how the storage where my unit Is in smells so good and clean! The building itself is well lighted and secure. Overall a great experience! I would recommend it to all!

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    Elina

    Paul was great and very helpful !

    Hard to find entrance to check in

     

    Price - 2/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    John

    Great service, clean and easy acces

    Love it! Easy to get around and park. My only complaint is the elevator gets backed up with other folks, so, give yourself extra time. But, overall, a really nice facility!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Tony

    Thanks

    Safety is paramount, this place offers that.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 5 of 5 stars

    David

    Great! Friendly staff, accomodating, and customer oriented.

    SurveyReview

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Tracee

    Pleasantly Surprised!

    Easy check-in process, friendly staff and clean facility!

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Austin

    Great storage facility

    The facility was clean, very secure, and Paul and his staff were helpful.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Donna

    Paul and his staff were extremely friendly and helpful. The entire storage facility is clean and sanitary.

     

    Price - 3/5

     

    Service - 3/5

     

    Cleanliness - 3/5

  • 5 of 5 stars

    Jason

    Great customer service

    Really treated with kindness and helped get the best deal. Great clean facility and easy to use!

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Eliza

    Clean and efficient facility.

    I found my experience to be good overall but with one major glitch - I received a one month free as a AAA member and there was nothing, no fine print, that indicated a minimum two month commitment. I made sure of this when I was contacted by the storage facility. The woman I spoke to told me I could just be there for the first month, which was an important detail to me as I only need the storage very temporarily. Unfortunately there was nothing in "their notes" indicating that we had spoken about this detail and so the two month commitment was enforced. The woman who was working there was nice and apologetic but this kind of thing is frustrating and a mistake I feel the customer should not have to pay for. For this deal, the "two month commitment" should be stated as a condition of the storage rental.

     

    Price - 3/5

     

    Service - 3/5

     

    Cleanliness - 4/5

  • 1 of 5 stars

    Austin

    Terrible customer service

    The pricing is fair, the place is clean, it seems to have high security, but none of that makes up for the horrible customer service provided by this company. It seemed as if the lady you check in with (Carmen) was purposely trying to make it as inconvenient as possible for me. After promising me a price over the phone, she changed her mind when I arrived. I called while I was driving in a moving truck from San Diego, and she told me if I arrived too long after 3:30pm, that she would not check me in and I would have to wait until 9:00am the following morning. Even though the office hours are published as 11am-4pm on Sundays. It seems like she just wanted to go home early and would not stay a minute longer than she had to, to help a customer.

     

    Price - 3/5

     

    Service - 1/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Nils

    No complaints

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Michael

     

    Price - 5/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Ricardo Malana

    Wait and See

    I'm going to have to place a wait and see review on this place. Although, it seems clean and has ample security protocols; I did spot a possible tenant but improbable floor roamer on a bicycle, 10 minutes before the facility goes on lock-down. Additionally, I have heard that they increase unit rents at this place quite often (at least once a year) and I believe that the price is a bit steep so it will have to be justifiably assessed as to how prudent and manageable this will be. Thanks; more to follow.

     

    Price - 3/5

     

    Service - 3/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    jamie

    So far it has been a pleasant experience , no hidden cost or surprises, the only thing that would make it better would be to have extended access hours or 24 hour access would be really awesome.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 4/5

  • 5 of 5 stars

    Hunter Lawrence

    Should have made the move sooner!

    I went from paying $245/month to $115/month & only $57/month for the 1st three months. The facility is 10 times nicer than my previous storage facility. The staff is top rate. Paul was worked fast with no hassle and very personal.

     

    Price - 5/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Ron

    Particular storage was very far from the only elevator. That made the move about twice as long.

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 4/5

  • 4 of 5 stars

    Monique

    Very courteous staff.

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    ted

    Very helpful

     

    Price - 3/5

     

    Service - 4/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    MOLLY

     

    Price - 4/5

     

    Service - 5/5

     

    Cleanliness - 5/5

  • 4 of 5 stars

    Jose

    Helpful staff and service is done quickly.

     

    Price - 4/5

     

    Service - 4/5

     

    Cleanliness - 4/5

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