CubeSmart Self Storage - Temple Hills

great

good the move was great customer service is outstanding

Smooth Process

I needed a unit immediately, and was able to find and complete the registration along with payment online without difficulty. I had one issue after arriving to store my items. Although a map of the unit’s location was provided in the email, I did have a problem locating the unit. There are other units bearing the same number, but have a prefix that were a bit confusing.

A little disappointed at first

I was a little disappointed at first, I arrived Monday morning around 9:20am to find no one was there. I left then came back & still no one there around 9:40. Someone arrived around 9:40 & said about 10 min. I didn't go in until around 10:15. However, the gentleman did take care of me. I wasn't aware of the insurance fees & how often to be paid. What I thought was around $80 ended up to be $122. The gentleman then showed me the unit, perfect size рџ‘Ќ, however it is actually too high for me to access. I returned on Tues night to move in only to find a lock on my unit. Instructions indicated my code should unlock the unit, it didn't & I called the office, only to get a recording. I then called customer service & I was happy to get the correct code. Thanks for 1800 Cube Smart. The temporary lock was left in the door opening @ the office.

Great service and support. The leasing rep was very helpful!

Upon arrival, I was greeted by a pleasant representative. She was helpful and friendly.

Convenient and cost-efficient service. Location great as well!!

Easy transaction, web-site user friendly in booking. Website could use actual visual of the available units so as to avoid booking wrong size.

Abe was Great

Abe, our customer repwas very knowledgeable, friendly and courteous. She provided GREAT SERVICE.

Very clean unit friendly service

Service was very friendly, fast and accommodating

Great people

They were very helpful with what size unit I needed.

Happy

The staff have excellent customer service, warm and friendly and willing to answer questions.

Great

It was very clean and customer service was great

Best Bang for the buck in DMV

This is my first time using a cubesmart and the facility is definitely a pleasant surprise. The location is convenient yet not too accessible and it's clean and well maintained. The staff is professional and relatively helpful, despite some inexperience I picked up on. For the price and quality you'd be hard pressed to find a better storage space than the cubesmart in Temple Hills.

Very clean

Only problem I see is more flat bed carts are needed

Great customer service by mgr

From the very beginning until the time had moved my belongings into my locker . i was treated with nothing but the greatest customer service in a long time by the cubesmart staff and im pleased to write this review.

Exceptional facility

Princess was friendly and helpful

my facility is off of Kenilworth Ave. not Beech Rd

The facility is clean. Easy access to it. Pricing I thought was alittle high. The customer service was professional and pleasant.

Great

Great service!!!!!!!!!!! Would recommend

Amazing experience

I had a last minute, emergency move and this facility was perfect from the front door, office staff, incredible personalities, knowledge, clarity, effort, and care. The space is larger than my last unit, very clean, and well lit.

Great hours and staff