Affordable Self Storage - Hampton - 1635 West Pembroke Avenue

Very affordable

I had a good experience with the young lady that completed my January 20th check in. She was very professional and helpful. It was hassle free and affordable. Great!

The cheapest I have found

Very nice people, the cheapest I have found. The only thing that I have a problem with is the time they open and close.

Good customer service

Friendly respectful employee at front desk

Great business and employees

Needed a storage unit ASAP. Everyone was very helpful and super friendly.Was able to move in the same day!!!!

Not bad

Nice people Good place to store items

Works in a pinch

This is a good storage facility. Not top flight, but that is favorably reflected in the price. Small lockers are upstairs. No elevators. Receptionist is nice and helpful to those renting a storage locker for the first time.

Price

Good size units, excellent customer service!

Friendly staff

Friendly and helpful staff, great prices, good location

Amazing customer service

I love the customer service don’t leave anything out very friendly

Bad customer service this month

I was happy worth this storage area until this month. The person who is working is very rude. I have had great customer service until this month. Hopefully they will talk to the person who is taking payments over the phone

HORRIBLE

place smelled of mold could see water damage and most you can see rat droppings customer service just lies about issues and says they are not responsible for your items after they are damaged!!DO NOT RENT FROM THIS PLACE if your items mean something to you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Shaky Start

Had a little trouble at the beginning with this company. Clerk at the desk gave vague directions to the storage space, so I had to look for a while to find it. Then he tried to charge me full price, when the agreement clearly stated 50% off the first month. He also said he couldn’t give me the military discount for the first month, but that it would be applied after that. Just got the feeling he didn’t really know what he was doing...

Not the most modern or sturdy but looks capable enough

The service rep was very friendly and helpful but I was disappointed in the storage units themselves. The doors to the units don't look very secure. The gate to the units is very secure so that made me feel a little better.

Odor and traps

Very strong odor of pest control spray and huge mouse and rat traps thru out. Kind of scary. And the odor gave me a headache having to be in it while unloading my things. Customer service was great but glad I only need this storage for short term!

The space will suffice

It wasn't the best, it wasn't the worst. Needs to be updated but for the purpose I needed it for, it will suffice. Definitely not impressive, sorry.

Very Easy to move in and great costumer service

The process of moving in was very swift and the lady at the front desk was very polite and helpful.

Simple and Easy Storage

I had a very good experience with this fafacility. The only thing I didn't like was the second floor storage it's alot of steps.

Great Service

Great Storage. My experience and process went well. Really good customer services. They definitely wants what's best for you and I like that about this company. Keep up the good work and many more would serve you company.

Review

The facilities was clean and pricing was excellent

Nice space

Simple in simple out and good service.